WEB CONTENT SPECIALIST
About The Position
Preventing Failures. Delivering Outcomes. T. White Parker is a results-focused information technology (IT) and management solutions firm that has helped private sector companies and U.S. federal agencies do business better for over 20 years. From delivering critical data and information to assist senior leaders in making critical decisions to providing operational support to enable a mission, our professionals are natural problem solvers, critical thinkers, masters of execution, and have a passion for superior quality. We hire for careers, not just for contracts and offer competitive benefits … including unlimited PTO! The Web Content Specialist must have experience in writing and editing, documentation, writing/editing effective training materials, using a presentation app, providing quality control of data/content, and presenting outreach training to staff. The position edits content, manages any reviews needed, and uses Drupal to upload, maintain, and post content on agency websites and intranets. This involves optimizing text for SEO and ensuring all web pages are compliant with federal accessibility laws (Section 508). In addition, this position will coordinate the Agency’s quarterly certification process for up-to-date information. The individuals must have the ability to use graphic applications to crop, recolor, resize, and manipulate web images when needed. This position will coordinate processes and procedures. Database content (not programming) would be helpful. Web experience is required.
Requirements
- Bachelor’s Degree in Communications, English, Marketing, Business, or in a related discipline.
- 5–7 years of experience in web content management, 3 of which shall be within the last 5 years.
- Ability to obtain a public trust clearance.
- Must be a U.S. citizen or lawful permanent resident.
- Ability to work in the U.S. without sponsorship.
- Experience in writing and editing.
- Experience in documentation.
- Experience writing/editing effective training materials.
- Experience using a presentation app.
- Experience providing quality control of data/content.
- Experience presenting outreach training to staff.
- Experience using Drupal to upload, maintain, and post content on agency websites and intranets.
- Experience optimizing text for SEO.
- Experience ensuring web pages are compliant with federal accessibility laws (Section 508).
- Ability to use graphic applications to crop, recolor, resize, and manipulate web images.
- Web experience is required.
- Comfortable working with database content (not programming).
- Strong quality control discipline, with a detail-oriented approach to verifying data, content, and links.
Nice To Haves
- Transportation experience, especially in surface transportation research
- Knowledge of safety and operations, autonomous vehicles, human factors, roadway design, materials, and bridge engineering.
Responsibilities
- Write and edit web content, user manuals, and web pages for transportation R&D office websites, SharePoint, and Google Sites, following the Agency’s current Reference Guide, GPO Style Manual, and Chicago Manual of Style.
- Use the CMS (Drupal) to upload, maintain, and post content on agency websites and intranets, after approval by the Web Manager, program offices, legal (when needed), and the public affairs office.
- Manage the review and approval process with the client’s points of contact and, when needed, external sources such as copyright holders.
- Optimize text for SEO and ensure all web pages comply with Section 508, including alternative text for images.
- Crop, recolor, resize, and manipulate web images, and prepare graphics that meet web guidelines for resolution, size, and file type.
- Coordinate and track the agency's quarterly certifications so page content stays current. Fix broken links and perform other web page maintenance.
- Monitor web pages to confirm updates are posted on schedule, and suggest improvements to readability, organization, and navigation.
- Provide quality control of data and content.
- Edit, sort, and filter database content (not programming), and support public release task tracking and data access.
- Develop and present outreach training to staff and write effective training materials using a presentation application.
- Review the structure of the external and internal Google Sites and SharePoint sites and give input on improving communication across the office.
Benefits
- medical, dental, and vision coverage
- 401(k) with employer match
- paid time off
- eligibility for unlimited PTO
- federal holidays
- flexible spending and dependent care benefits
- commuter benefits
- employer-paid life and long-term disability insurance
- additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
