Web Communications Manager

Hazen and Sawyer • Raleigh, NC

6h • $75,000 - $100,000

About The Position

Hazen and Sawyer is seeking a strategic, collaborative Web Communications Manager to oversee, maintain, and evolve the company’s corporate website. The position combines hands-on content management, search optimization, and collaborative project management to keep the website current, accurate, and forward-looking. It is part of the creative services team and works with writers, designers, video producers, and engineering stakeholders to translate technical expertise into engaging web experiences for internal and external audiences.

The manager will lead a backend website migration, evaluate content management systems, and coordinate an external agency partner through the transition. After migration, the role will serve as the internal platform owner and primary point of contact for the CMS, supporting adoption and ongoing system health. The position also manages daily website updates and publishing, develops search visibility strategies, coordinates digital content, and uses analytics to inform content strategy and website improvements.

Hazen and Sawyer is an employee-owned firm founded in 1951, focused on water and environmental infrastructure, including water, wastewater, and stormwater management. The company has more than 2,400 employees in over 90 offices throughout the United States, Latin America, Canada, and the UK.

Requirements

• At least 5–7 years of professional experience in website management, digital content operations, or a related role.
• Proficiency with modern content management systems, with direct experience in WordPress, Contentful, HubSpot, or similar platforms.
• Working knowledge of basic HTML and CSS for formatting adjustments and backend troubleshooting.
• Strong understanding of modern search strategies, including SEO, AEO, and GEO, and web analytics platforms.
• Ability to collaborate effectively with writers, designers, technical engineers, and stakeholders, take direction, and incorporate feedback.
• Excellent project management skills, including maintaining regular update cycles and guiding projects from concept through final publication.
• Strong editorial judgment and attention to detail to maintain consistency in brand voice, styling, and formatting across web properties.

Nice To Haves

• Bachelor’s degree in communications, marketing, digital media, or a related field.
• Experience managing digital content in corporate, technical, engineering, environmental, or B2B settings.
• Familiarity with web accessibility standards (WCAG) and ADA compliance.
• Familiarity with project management platforms such as monday.com for tracking content workflows and coordinating team collaboration.

Responsibilities

• Lead a complete backend website migration, including evaluating new content management systems (CMS) and managing an external agency partner during the transition.
• Serve as the primary internal point of contact and platform owner for the new CMS after migration, supporting adoption and ongoing system health.
• Manage day-to-day website updates, page builds, and content publishing workflows.
• Collaborate with writers, graphic designers, and video editors to gather, organize, and integrate digital assets for web pages and projects.
• Develop and drive an ongoing search visibility strategy, optimizing content for SEO, AEO, and GEO.
• Liaise with internal subject matter experts, leadership, and external partners to keep technical information, project profiles, and service pages accurate and up to date.
• Identify content gaps, propose new web projects, and recommend user experience improvements.
• Establish and maintain a digital content calendar to coordinate publishing across departments.
• Establish, monitor, and report website analytics, including GA4 and Search Console, to track page performance, audit traffic, and inform content strategies and site refreshes.
• Manage multiple digital projects simultaneously and work efficiently under deadlines.

Benefits

• Comprehensive health benefits, including medical, dental, vision, and prescription plans.
• Pre-tax flexible spending plans for medical, dependent care, and transportation.
• Short- and long-term disability insurance and employer-paid life insurance.
• Paid holidays, floating holidays, and paid time off (PTO).
• Employer-contributed 401(k) plan and additional financial planning support.
• Professional growth opportunities, including tuition reimbursement, in-house training, and incentives for professional registration and professional organization memberships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed