Wealth Relationship Manager SAFE Act - Santa Clara

Citi • Santa Clara, CA

3d • $88,400 - $132,600 • Onsite

About The Position

The Wealth Relationship Manager is a seasoned professional role within Wealth Relationship Management (Branch), requiring in-depth disciplinary, subject-matter, and industry knowledge. The role contributes to developing techniques and improving processes and workflows, and coordinates its work with the objectives of the broader function and business. It evaluates moderately complex, variable issues with potentially substantial impact, using analytical skills to assess information from multiple sources and balance alternatives. Strong communication and diplomacy are required. The role may assume formal or informal team leadership, coach and train new recruits, and influence decisions through advice, counsel, and services. Team performance in the area is directly affected by the individual's performance.

The role builds and deepens relationships with affluent and High Net Worth clients, identifies their financial needs and goals, and provides holistic financial solutions through financial planning, product specialists, and a range of products, services, and tools. It involves regular, high-touch client engagement, referral development, acquiring new clients, organizing client events, and coordinating with branch and segment partners. The position also requires regulatory and compliance adherence, including KYC/AML requirements and applicable SAFE Act registration obligations.

The position is based in Santa Clara, California. The listed full-time salary range is $88,400 to $132,600. Eligible employees may also receive incentive and retention awards. Citi lists medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; and paid time off, including vacation, sick leave, and paid holidays. Offerings may vary by jurisdiction, job level, and hire date.

Requirements

• 5–8 years of experience.
• Strong analytical and financial skills.
• Strong verbal and written communication skills.
• Organized, with strong attention to detail.
• Able to work as a self-starter, problem solver, and goal-oriented team player without direction.
• Current U.S. FINRA registration: SIE, Series 6, 63, and 65, or Series 7 and 66, or equivalent.
• Must meet all U.S. FINRA registration requirements within 150 days of starting in the role.
• Life Insurance license required.
• Must meet all Life Insurance license requirements within 150 days of starting in the role.
• Must register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry, obtain a unique identifier before referring interested clients to Citibank for mortgage needs, maintain and renew the registration annually, update registration information promptly, and provide the identifier to consumers as required by regulations and Citi policies.
• Bachelor's/University degree or equivalent experience.

Nice To Haves

• Knowledge of Microsoft Office, including Excel, Outlook, and Word.
• Experience using Money Guide Pro, NaviPlan Select, or similar financial planning software.
• Basic understanding of investment and financial planning strategies.

Responsibilities

• Identify, build, and deepen relationships with affluent and High Net Worth clients to gain incremental wallet share through financial planning, discovery, and profiling.
• Anticipate clients' complex financial needs and offer solutions through a wide range of products, services, and tools based on client profiling.
• Work with product specialists to understand clients' banking, credit, and investment needs and goals and provide holistic financial solutions.
• Provide regular value-added engagement, including high-touch, face-to-face meetings at clients' preferred locations, consistent communication, and access to seminars.
• Develop referral opportunities to grow the portfolio.
• Proactively source, acquire, and expand high-value customer relationships by maximizing sales and service opportunities.
• Refer opportunities to segment partners, including Lending Consultants, Financial Advisors, Small Business Partners, and Relationship Managers, as appropriate.
• Organize client events to enhance client relationships.
• Acquire new clients by converting referral leads.
• Manage client follow-up and adhere to regulatory and compliance operating procedures.
• Ensure KYC/AML and other compliance requirements are followed.
• Partner with all roles on the branch team to provide clients with a positive in-branch experience.
• Assess risk appropriately in business decisions, safeguard the firm's reputation and assets, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
• Coach and train new recruits and contribute to team leadership as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior