Wealth QA Analyst

Citizens Financial Group • Charlotte, NC

23h • Hybrid

About The Position

As the Wealth QA Analyst, you are responsible for reviewing and analyzing transaction processing, shareholder services activities, and general operational processes to maintain, and/or enhance quality and effectiveness. Additionally, you will build knowledge of the company, processes and customers, while solving a range of straightforward problems related to QA. The incumbent is responsible for quality assurance planning, which includes the development and implementation of quality assurance strategies, methodologies, and test plans for wealth management processes and systems. The incumbent is responsible for test execution and analysis, test documentation and reporting, and process improvement and risk mitigation. The incumbent responsible for regulatory compliance, which includes staying updated on regulatory changes that impact wealth management operations and systems.

Requirements

• 1 year or more of bank/financial services ideally in Wealth Operations
• FINRA Series 7 licensure
• Demonstrated strong interpersonal, verbal, and written communication skills.
• Success proven ability to be successful and adapt to a fast-paced, multi-dimensional work environment using strong time management skills.
• Proven ability to successfully analyze, problem solve and make decisions independently.
• Possesses detailed and goal oriented professional approach with an interest in Wealth Management and Investment business line.
• Completed high school degree or GED equivalent.
• Must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.

Nice To Haves

• 1+ year of Quality Assurance review and testing grid processing.
• 1+ years of process improvement experience
• Securities Licenses such as Series 24 and/or Series 63 highly preferred.
• Demonstrated successful stable work history.
• Completed associates and/or bachelors college degree

Responsibilities

• Quality assurance planning, including the development and implementation of quality assurance strategies, methodologies, and test plans for wealth management processes and systems.
• Test execution and analysis.
• Test documentation and reporting.
• Process improvement and risk mitigation.
• Staying updated on regulatory changes that impact wealth management operations and systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED