Wealth Management Associate

Morgan Stanley•Toms River, NJ

About The Position

Wealth Management Associates provide exceptional service to clients and support Financial Advisors, Private Wealth Advisors, and their teams. As senior members of the service team, they build trusted relationships through regular client interactions and focus on delivering an exceptional client experience. The role also supports digital marketing, portfolio holdings and proposal tools, and financial planning. The associate helps coordinate client service and business development activities, supports the execution of marketing strategies, prepares reports and financial plans using firm-approved systems, and may participate in client and prospective-client meetings. The position reports to the Business Service Officer. Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.

Requirements

  • Strong leadership skills.
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
  • Technical proficiency and the ability to learn new and updated platforms quickly.
  • Strong attention to detail, superior organizational skills, and the ability to prioritize.
  • Expert knowledge of basic personal computers, Microsoft Office (particularly Excel), and internet applications.
  • Exceptional writing, interpersonal, and client service skills.
  • Strong time-management skills.
  • Ability to collaborate with others as a team player.
  • Ability to work in a fast-paced, evolving environment.
  • Adaptability and ability to multitask.
  • Goal-oriented, self-motivated, and results-driven.
  • Must be legally authorized to work in the United States and must not require now or in the future sponsorship for employment visa status.

Responsibilities

  • Cultivate relationships with internal and external business partners and colleagues.
  • Support Financial Advisors, Private Wealth Advisors, and teams in enhancing new and existing client relationships by delivering an exceptional client experience.
  • Help deliver the team’s client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure client service functions are completed promptly and assign work to team members daily when needed.
  • Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities when requested, including money movement transactions, responding to general non-investment account questions, educating or enrolling clients in digital tools, and accepting or entering unsolicited orders or entering solicited orders in a clerical capacity.
  • Stay current on policies, procedures, and platforms, and share reminders and best practices with other service team members.
  • Help the advisor or team organize and execute its business plan, working with market stakeholders such as Practice Strategy Consultants and Branch Management.
  • Execute administrative elements of digital and in-person marketing strategies as directed, including conferences, seminars, webinars, websites, social media, and regular email communication.
  • Prepare and review client reports or financial plans for existing or prospective clients using firm-approved systems when requested.
  • Assist with research using firm-approved systems when requested.
  • Participate in existing-client and prospective-client meetings as a representative of the service perspective when requested.
  • Participate in firm initiatives, including training or education programs, special projects, and other duties directed by local management.

Benefits

  • Medical insurance
  • Prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Dependent Day Care Savings Account
  • Life insurance
  • Disability and other insurance plans
  • Paid time off, including sick leave consistent with state and local law
  • Parental leave
  • Annual vacation days
  • 10 paid holidays
  • 401(k)
  • Short- and long-term disability
  • Other employee perks
  • Potential eligibility for an annual discretionary incentive compensation award and participation in a business-unit incentive compensation plan, which may include a discretionary bonus
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