Wealth Management Associate

Morgan Stanley•Purchase, NY

About The Position

Wealth Management Associates provide exceptional client service and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. As senior members of service teams, they build trusted relationships through regular client interactions and focus on delivering an exceptional client experience. The role supports advisors and teams in areas including digital marketing, portfolio holdings and proposal tools, and financial planning. The associate provides client-service coverage, helps maintain and enhance client relationships, supports the team's service model and follow-up processes, and ensures service functions are completed in a timely manner. The role also supports business development by helping execute business plans and marketing strategies, preparing client reports and financial plans using firm-approved systems, and participating in client or prospective-client meetings. Associates may provide backup for traditional Client Service Associate responsibilities when requested.

Requirements

  • At least 5 years of work experience in a field relevant to the position.
  • Active Series 7 (GS) license.
  • Active Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA) licenses.
  • Strong leadership skills.
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
  • Technical proficiency and ability to learn new and updated platforms quickly.
  • Detail orientation, superior organizational skills, and ability to prioritize.
  • Expert knowledge of basic personal computers, MS Office—particularly MS Excel—and internet applications.
  • Exceptional writing, interpersonal, and client service skills.
  • Strong time-management skills.
  • Ability to collaborate with others as a team player.
  • Ability to work in a fast-paced, evolving environment.
  • Adaptability and ability to multitask.
  • Goal orientation, self-motivation, and results-driven approach.

Nice To Haves

  • Four-year college degree or professional certification.
  • Additional product licenses may be required.

Responsibilities

  • Cultivate relationships with internal and external business partners and colleagues.
  • Support the FA/PWA/team in enhancing new and existing client relationships by providing an exceptional client experience.
  • Help deliver the team's client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure client service functions are completed in a timely manner and assign work to team members daily when needed.
  • Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities when requested, including money movement transactions, answering general non-investment account questions, educating or enrolling clients in digital tools, accepting or entering unsolicited orders, and clerically entering solicited orders.
  • Stay current on policies, procedures, and new platforms, and share reminders and best practices with other service team members.
  • Assist the FA/PWA/team in organizing and executing its business plan, partnering with stakeholders such as Practice Strategy Consultants and Branch Management.
  • Execute administrative elements of digital and in-person marketing strategies at the direction of the FA/PWA/team, including conferences, seminars, webinars, websites, social media, and regular email communications.
  • Prepare and review client reports or financial plans for existing or prospective clients using firm-approved systems when requested.
  • Assist with research using firm-approved systems when requested.
  • Participate in existing-client or prospective-client meetings at the request of the FA/PWA/team, representing the service perspective.
  • Participate in firm initiatives, including training or education programs, special projects, and other duties directed by local management.

Benefits

  • Comprehensive employee benefits and perks.
  • Benefits and support for employees and their families throughout their work-life journey.
  • Opportunity to move within the business.
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