WCE Program Coordinator, Workforce, Industry Partnerships & Skilled Trades

Randolph Community College•Asheboro, NC

About The Position

The Workforce Continuing Education (WCE) Program Coordinator reports directly to the Dean, Workforce, Industry Partnerships & Skilled Trades. This position provides leadership, coordination, and instructional support for workforce and continuing education programs within an assigned instructional division. The Coordinator serves as the primary point of contact for the planning, implementation, and continuous improvement of workforce training, short-term credentials, industry certifications, and employer-driven programs aligned with divisional pathways. In alignment with the College’s One-College model, the WCE Program Coordinator works collaboratively with faculty, department heads, Deans, and workforce staff to ensure that programs are responsive, high-quality, compliant, and clearly connected to credit pathways, credentials, and employment opportunities.

Requirements

An associate’s degree in a discipline related to the instructional division, workforce development, business, education, or a closely related field from a regionally accredited institution; OR substantial experience with industry-recognized equivalent certifications/licenses.
Minimum of 3 years of experience in workforce training, continuing education, postsecondary instruction, or industry-related practice
Experience coordinating or supporting educational and/or training programs
Strong organizational, communication, and customer-service skills
Ability to work collaboratively across academic, workforce, and administrative units

Nice To Haves

Fluency in English/Spanish
Bachelor’s degree in a related field
Teaching or training experience in both classroom and applied/industry settings
Experience working with employer partners, advisory committees, or contract training
Familiarity with community college systems and continuing education environments
Knowledge of industry credentials, licensure requirements, or workforce funding streams

Responsibilities

Coordinate the planning, scheduling, and delivery of workforce continuing education programs within the assigned division
Support the development of new noncredit courses, short-term credentials, and training programs based on employer demand, labor market needs, and divisional priorities
Collaborate with faculty and department heads to align noncredit training with credit programs and stackable pathways
Serve as a liaison between the division and workforce, employer, and community partners
Collaborate with Workforce Continuing Education, college marketing, and divisional staff to promote programs, courses, and training opportunities to target audiences
Assist in the development and dissemination of marketing materials, including program flyers, social media content, employer communications, and website updates
Support outreach efforts to increase enrollment, including recruitment events, information sessions, and community engagements
Coordinate communication strategies to ensure accurate, timely, and consistent messaging to prospective students, employers, and partners
Track and provide input on marketing effectiveness and enrollment trends to inform outreach strategies
Teach workforce continuing education courses, seminars, training sessions, and/or credit courses based on credentials, expertise, and program demand as assigned
Deliver instruction using appropriate modalities (in-person, hybrid, online, accelerated, or cohort-based)
Develop or adapt instructional materials aligned with industry standards and employer expectations
Ensure instructional quality, student engagement, and learning outcomes in all assigned courses
Maintain required instructional credentials and participate in professional development
Support employer engagement efforts by assisting with needs assessments, program customization, and workforce solutions
Participate in advisory meetings, industry roundtables, and outreach activities as appropriate
Promote programs to employers, community partners, and internal stakeholders in coordination with divisional and workforce staff
Work collaboratively with Workforce Continuing Education Operations staff to ensure accurate scheduling, reporting, compliance, payroll processing, and resource coordination.
Assist with documentation related to course approvals, instructor qualifications, attendance, and program accountability
Support instructor payroll processes, including collection and submission of required documentation and verification of instructional hours
Facilitate ordering, tracking, and management of program supplies, materials, and equipment in coordination with divisional and workforce staff
Ensure timely processing of purchasing requests, invoices, and related documentation in accordance with college procedures
Coordinate with divisional leadership to ensure efficient use of instructional resources, space, and equipment
Support grant-funded or special workforce initiatives as assigned
Monitor enrollment, completion, and participant feedback to support program improvement
Use data and stakeholder input to recommend program revisions or expansions
Monitor program expenses (e.g., supplies, materials, instructional needs) to support cost-effective program delivery and planning
Contribute to divisional planning related to workforce growth, program relevance, and student/employer outcomes
A commitment to embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others.
A commitment to the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students.
Ability and willingness to work collaboratively with all faculty, staff, students, and external stakeholders.
Serve on institutional committees as appointed by the President.
Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures.
Promote good safety habits and be compliant with all applicable safety regulations.
Perform other duties and responsibilities as needed or assigned.