Workforce Program Coordinator

State of Iowa • State of Iowa - See Job Description, IA

18h • Hybrid

About The Position

Join Our Team! Iowa Workforce Development (IWD) is seeking applicants for the position of Workforce Program Coordinator. This role is an exciting opportunity for a motivated professional to support the success of Iowa's workforce system by providing training, ensuring program compliance, and strengthening service delivery across the Iowa Plains Local Workforce Development Area. If you are passionate about workforce development, collaboration, continuous improvement, and making a meaningful impact, we encourage you to apply. Domicile will be determined based on the hired candidate’s location in Sioux City or Council Bluffs Iowa WORKS office.

Requirements

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis.
• Seven years of full-time work experience in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis.
• One year of full-time work experience in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis; and a total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and a total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business, public administration economics, planning, or a closely-related field equals one year of full-time experience.
• Current, continuous experience in Iowa Workforce Development that includes two years of full-time work in employment interviewing, counseling, management, program planning, or occupational, budget, or labor market analysis.

Responsibilities

• Conduct training for Title I Career Planners, ensure compliance with WIOA Title I federal, state, and local policies, performs file reviews, oversees program integrity and documentation, approves training and supportive service payments, serves as an Iowa WORKS subject matter expert, analyzes program data, and provides guidance to improve service delivery through training, technical assistance, and collaboration.
• Conduct initial and ongoing training to all Title I career planners in Iowa Plains.
• Conduct ongoing file review and oversight activities as prescribed or as needed in order to ensure compliance with Workforce Innovation and Opportunity Act (WIOA) Title I program requirements from the U.S. DOL, State of Iowa policies, local policies and standard operating procedures regarding program delivery effectiveness, program integrity, and documentation of services.
• Ensure all participants' training and supportive services are allowable under Title I regulations, state and local policies.
• Approve and track payments for all training activities and supportive services.
• Become a subject matter expert of our Iowa WORKS case management system.
• Train all Title I career planners on effectively and efficiently documenting service to participants; developing the Individual Employment Plan, documenting case notes and providing and documenting follow up services to participants.
• Run reports in our Iowa WORKS system and analyzes data from system reports and provides guidance for process improvement.
• Attend IWD trainings, Iowa Plains meetings, and WIOA related conferences as requested.
• Other duties as assigned to support the delivery of program services and the overall success of Iowa Plains Local Workforce Development Area.
• Read, understand, and apply federal and state laws, regulations, policies, and procedures.
• Analyze workforce program data and identify areas for improvement.
• Communicate and interact effectively with individuals from diverse ethnic, social, economic, cultural, and educational backgrounds.
• Foster partnerships with state, local, and community stakeholders.
• Work effectively as a member of a functional team.
• Utilize computer systems to acquire, organize, analyze, communicate, and present information.
• Perform effectively under normal, emergency, critical, unusual, or sustained heavy workloads.
• Manage multiple tasks while maintaining efficiency and composure.
• Answer phones and use virtual platforms to provide clear and concise assistance to team members and customers in person or virtually.

Benefits

• Excellent health, dental, and vision insurance.
• Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.
• IPERS retirement package, as well as an additional optional deferred compensation retirement plan.
• Flexible Spending Accounts for medical and dependent care.
• Free Life and Long-term Disability Insurance with the option to purchase additional coverage.
• Employee Assistance Programs and Discount Programs for support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level