Wave Planner

AmericoldColumbus, OH
Onsite

About The Position

Responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels.

Requirements

  • High school diploma or general education degree (GED) preferred, or at least one year related work experience.

Nice To Haves

  • Ability to work in fast-paced, deadline-oriented environment.
  • Good customer service skills
  • Proficiency with basic PC software and Americold systems
  • Ability to communicate effectively with variety of individuals
  • Ability to pay close attention to detail.
  • Strong communication skills.
  • Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
  • Knowledge of Warehouse Management Systems.
  • Knowledge of Microsoft Office Suite.
  • Desktop computers.

Responsibilities

  • Resolve order product shortages
  • Manage order cuts and communicate to customers
  • Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times
  • Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors
  • Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order
  • Run labor reports and review with Dock Supervisors and Office Manager
  • Review/update base priorities weekly to reduce manual priority changes in the work queue
  • Review/update LTO home work zone assignments along with Operations Manager
  • Review/Update product code velocity zone assignments along with Operations Manager
  • Review/update optimal static and dynamic pick locations along with Operations Manager
  • Actively participate in continuous improvement projects and safety programs
  • Continually evaluate effectiveness of systems and recommend changes where appropriate
  • Troubleshoot and correct systems problems
  • Train all levels of users on relevant systems
  • May resolve product order shortages.
  • May manage order cuts and communicate to customers.
  • Follow attendance policy, show up for work on time and ready to work assigned shift.
  • Other duties as requested

Benefits

  • The Company’s good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $22.00 hourly. Rate may vary based on work location.
  • We are currently offering a RETENTION BONUS on our Customer Service/Office positions at our Columbus Ohio location. We are offering $500.00 after working 61 days, an additional $500.00 after 91 days, an additional $500.00 after 181 days and a final payout of $500.00 after 366 days
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