INTERNAL APPLICANTS ONLY - Wave Planner (On-site)

Lakeshore Learning Materials, LLC•Garland, UT

4d•Onsite

About The Position

The Wave Planner is responsible for allocating orders, releasing work to the floor, balancing workflow and ensuring individual waves are correctly prioritized and managed to predetermined wave cycle times. In addition, they also assign and monitor fulfillment work including, staging, shipping, wave times and pick and pack assignments for various functions. Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

Requirements

Minimum a High School Diploma
Must be able to drive Dock Stocker and Reach Truck
Ability to multi-task in a fast-paced environment.
Ability to problem solve and resolve errors.
Proficient computer skills in Word and Excel required.
Good communication skills, both verbal and written.
Must be able to handle multiple tasks and priorities.
Ability to quickly and easily adapt to changing situations.
Working knowledge of HighJump and Pyramid Controller software.
Ability to work limited over-time, to include weekends as required.

Nice To Haves

Strong understanding and knowledge of WMS wave planning functionality to evaluate issues and maximize efficiencies.
Ability to effectively communicate with all Managers and Supervisors.

Responsibilities

Allocating orders, releasing work to the floor, balancing workflow and ensuring individual waves are correctly prioritized and managed to predetermined wave cycle times.
Assigning and monitoring fulfillment work including, staging, shipping, wave times and pick and pack assignments for various functions.
Creating batches of orders (waves) and releasing to the floor based on priority levels, order types and ability to batch like SKU’s.
Monitoring released wave progress through the pick, QA, VAS, Replen, Pack and Ship process communicating with the respective functional Supervisor of any delays in processing.
Creating dashboard management reports relating to wave cycle times, SLA performance and backorders.
Provides feedback to Supervisors on issues impacting outbound order flow.
Receiving and managing order routing changes and edits from the company’s order desk and Customer Service.
Force closing waves and communicating proactively to the affected Supervisors when required.
Monitoring and responding to emails and phone calls in a timely manner.