Waterpark Assistant Manager

Kalahari Resorts & Conventions•Woodford, VA

13d•Onsite

About The Position

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. Kalahari Resorts & Conventions is seeking a Waterpark Assistant Manager. In this role, you will be accountable for assisting the Operation Manager with administration and operation necessary to achieve stated objectives in guest/associate safety, sanitation/cleanliness, equipment safety/repairs, sales/profitability, costs, employee retention, and guest service satisfaction of all Resort venues located in the indoor and outdoor waterpark. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide a safe and fun environment for all guests and associates.

Requirements

Starguard Lifeguard Instructor certification in waterpark/special facilities required.
Minimum 2 years experience in a supervisory role preferred
A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

Assist Waterpark Manager with associates’ recruiting, hiring, training, and scheduling for lifeguards, slide/pool attendants, park keepers, EMT’s, maintenance, and waterpark front desk/cashiers.
Assist Manager with Kalahari waterparks’ plan, strategies, actions and executing them effectively with waterpark associates.
Ensure lifeguards and EMT’s are performing to the standards set forth by Kalahari certifying agency and management team.
Walk entire waterpark floor throughout shifts checking on safety concerns, guest satisfactions and lifeguard performances.
Assist Manager in company objectives in sales, service, quality, appearance of facility, and sanitation and cleanliness through training of associates, as well as create a positive, safe, productive working environment.