Waterpark Manager
About The Position
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. Kalahari Resorts & Conventions is seeking a Waterpark Operation Manager. In this role, you will be accountable for the administration, operation, and direct management necessary to achieve stated objectives in guest/associate safety, sanitation/cleanliness, equipment safety/repairs, sales/profitability, costs, employee retention, and guest service satisfaction of all Resort venues located in the indoor and outdoor waterpark. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure that all guests feel welcome and safe and are given responsive, friendly, and courteous service always.
Requirements
- Star Guard Lifeguard Certification, Star Guard Instructor Certification, and Certified Pool Operator Certification
- Minimum 2 years’ experience in management, waterpark or aquatics departments with progressive managerial and leadership responsibilities required.
- A leadership style rooted in collaboration, respect, and service to others.
Responsibilities
- Responsible for all waterpark associates’ recruiting, selecting, hiring, orienting, and training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed in accordance with Kalahari policies, procedures and applicable laws.
- Oversee cost controls and labor scheduling for all aspects of waterpark operations, to optimize safety, service standards and maximize profitability.
- Assist with Kalahari waterparks’ plan, strategies, actions and executing them effectively with waterpark associates.
- Oversee all operations within the waterpark venues.
- Ensure lifeguards and EMT’s are performing to the standards set forth by Kalahari certifying agency and management team.
Benefits
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
