Water & Wastewater Aftermarket & Plant Solutions Specialist

Ferguson Enterprises•Howell, MI

12h•Hybrid

About The Position

Hamlett Environmental Technologies, a Ferguson Company is seeking a Water & Wastewater Aftermarket & Plant Solutions Specialist (aka MRO Sales Representative) in our Waterworks Process Solutions Division. This role supports customers and principal manufacturers in Michigan, with growing market opportunities for water & wastewater process equipment. The position is ideal for self-motivated, dedicated individuals who can provide phenomenal customer service and contribute to the bottom line of a multi-billion-dollar organization. A fuel card, auto allowance, travel and expense card, company cell phone, and laptop will be provided. Once established, this position is remote within the territory and requires 50% travel within the territory, plus other travel as required (e.g., factory visits, industry events). An initial training period will require regular weekly time in the Howell, MI office location, with the length varying based on individual experience and ramp-up time.

Requirements

5+ years of water and wastewater industry related experience
5+ years of technical sales experience
Strong technical background and experience in water and wastewater.
General digital literacy
Self-Motivator, ability to multi-task and learn quickly

Nice To Haves

Project management experience is a plus.
Wastewater licenses/or drinking water licenses are preferred.
A successful associate will be results oriented, self-motivated, able to complete tasks in a timely manner, build relationships and enjoy a team environment.
BS/AS degree, technical training, industry certifications, or equivalent industry experience preferred.
Experience with pumps, pumping systems, and related mechanical equipment preferred.
Committee and board member roles with industry associations is a plus.
Excellent communication, time management and organizational skills
Problem solving, leadership and listening skills

Responsibilities

Report to Aftermarket & Plant Solutions Manager
Develop and maintain relationships with principal manufacturers, engineers, contractors, and end-users within the defined territory.
Ensure customer satisfaction with products and services from project inception to installation and beyond.
Perform duties including problem analysis, product application assessment, product selection, assisting in design/application development, specification recommendations, estimating and scope development, bidding to plant/end-user customers, and startup and commissioning overview.
Analyze competition in territory, devise sales strategy, assist in annual business planning, and communicate sales strategy to management.
Strategize opportunities to optimize buy-resale when appropriate for customer and principal manufacturer, considering risk and reward.
Continually improve sales skills and product knowledge to promote a professional image in the field and develop direct reports.
Foster and form strategic partnerships with Engineers, Owners, Contractors, and other key stakeholders to improve market positioning.
Identify future capital improvement and engineered sales opportunities and communicate them to appropriate departments/personnel for follow-up and development.
Represent Ferguson Process Solutions at industry events and organizations.
Drive a sales culture to intentionally seek opportunities to present other Ferguson offerings within the primary solution of Process Solutions.
Travel with principal manufacturer partners to identify opportunities and provide technical solutions.
Build strong relationships with plant operators, maintenance personnel, and utility leadership.