Water & Wastewater Aftermarket & Plant Solutions Specialist

Ferguson Enterprises•Nashua, NH

2d•Remote

About The Position

TechSales NE, a Ferguson Company, is seeking a Water & Wastewater Aftermarket & Plant Solutions Specialist (Maintenance, Repair, and Operations (MRO) Sales Representative) in its Waterworks Process Solutions Division. This role supports customers and principal manufacturers in New England, with growing market opportunities for water & wastewater process equipment. The ideal candidate is self-motivated, dedicated, provides phenomenal customer service, and has a passion for contributing to a multi-billion-dollar organization. This is a remote position within the territory once established, requiring 50% travel. A fuel card, auto allowance, travel and expense card, company cell phone, and laptop will be provided. Initial training will require regular weekly time in the Nashua, NH office, with the duration varying based on individual experience.

Requirements

5+ years of water and wastewater industry related experience
5+ years of technical sales experience
Strong technical background and experience in water and wastewater
General digital literacy
Self-Motivator, ability to multi-task and learn quickly
Excellent communication, time management and organizational skills
Problem solving, leadership and listening skills

Nice To Haves

Project management experience is a plus
Wastewater licenses/or drinking water licenses are preferred
BS/AS degree, technical training, industry certifications, or equivalent industry experience preferred
Experience with pumps, pumping systems, and related mechanical equipment preferred
Previous relationships and experience with our principal manufacturers is a plus
Committee and board member roles with industry associations is a plus

Responsibilities

Develop and maintain relationships with principal manufacturers, engineers, contractors, and end-users within the defined territory.
Ensure customer satisfaction with products and services from project inception to installation and beyond.
Perform problem analysis, product application assessment, product selection, and assist in design/application development.
Provide specification recommendations, estimating, and scope development.
Bid to plant/end-user customers and provide startup and commissioning overview.
Analyze competition in the territory and devise sales strategy.
Assist in annual business planning and communicate sales strategy to management.
Strategize opportunities to optimize buy-resale for customers and principal manufacturers, considering risk and reward.
Continually improve sales skills and product knowledge.
Foster and form strategic partnerships with Engineers, Owners, and Contractors to improve market positioning.
Identify future capital improvement and engineered sales opportunities and communicate them for follow-up.
Represent Ferguson Process Solutions at industry events and organizations.
Drive a sales culture to present other Ferguson offerings within the primary solution of Process Solutions.
Travel with principal manufacturer partners to identify opportunities and provide technical solutions.
Build strong relationships with plant operators, maintenance personnel, and utility leadership.