Water & Wastewater Aftermarket & Plant Solutions Specialist

FERGUSON•Howell, MI

9d•$98,800 - $158,100•Remote

About The Position

Hamlett Environmental Technologies, a Ferguson Company is seeking a Water & Wastewater Aftermarket & Plant Solutions Specialist (aka MRO Sales Representative) in our Waterworks Process Solutions Division. This role supports customers and principal manufacturers in Michigan, with growing market opportunities for water & wastewater process equipment. The ideal candidate is self-motivated, dedicated, provides phenomenal customer service, and has a passion for contributing directly to the bottom line of a multi-billion-dollar organization. This is a remote position within the territory once established, requiring 50% travel within Michigan and other travel as needed for factory visits and industry events. An initial training period will require regular weekly time in the Howell, MI office. A fuel card, auto allowance, travel and expense card, company cell phone, and laptop will be provided.

Requirements

5+ years of water and wastewater industry related experience
5+ years of technical sales experience
Strong technical background and experience in water and wastewater
General digital literacy
Self-Motivator, ability to multi-task and learn quickly

Nice To Haves

Project management experience is a plus
Wastewater licenses/or drinking water licenses are preferred
A successful associate will be results oriented, self-motivated, able to complete tasks in a timely manner, build relationships and enjoy a team environment
BS/AS degree, technical training, industry certifications, or equivalent industry experience preferred
Experience with pumps, pumping systems, and related mechanical equipment preferred
Committee and board member roles with industry associations is a plus
Excellent communication, time management and organizational skills
Problem solving, leadership and listening skills

Responsibilities

Report to Aftermarket & Plant Solutions Manager
Develop and maintain relationships with principal manufacturers, engineers, contractors, and end-users within the defined territory.
Ensure customer satisfaction with products and services from project inception to installation and beyond.
Perform problem analysis, product application assessment, product selection, and assist in design/application development.
Provide specification recommendations, estimating and scope development, and bidding to plant/end-user customers.
Oversee startup and commissioning.
Analyze competition in the territory and devise sales strategy.
Assist in annual business planning and communicate sales strategy to management.
Strategize opportunities to optimize buy-resale when appropriate for customer and principal manufacturer, considering risk and reward.
Continually improve sales skills and product knowledge.
Foster and form strategic partnerships with Engineers, Owners, Contractors, and other key stakeholders to improve market positioning.
Identify future capital improvement and engineered sales opportunities and communicate them to appropriate departments/personnel.
Represent Ferguson Process Solutions at industry events and organizations.
Drive a sales culture to intentionally seek opportunities to present other Ferguson offerings within the primary solution of Process Solutions.
Travel with principal manufacturer partners to identify opportunities and provide technical solutions.
Build strong relationships with plant operators, maintenance personnel, and utility leadership.