Water Treatment Service Technician - Ft. Worth, TX

Diversey•Fort Worth, TX

6d•Remote

About The Position

The Service Technician is a remote, field-based account service role involving hands-on maintenance and support of customer water treatment systems. Work includes tower, coil, and chemical cleaning, as well as some pretreatment depending on the area. The technician supports systems such as reverse osmosis units, water softeners, and other water treatment or conditioning equipment. The position requires 35% travel and work at customer sites, indoors and outdoors, in varying environmental conditions. The technician may be exposed to chemicals, noise, hot and cold temperatures, and inclement weather, and must be able to perform physical work around HVAC, cooling tower, and boiler equipment. The role includes frequent walking, climbing stairs and ladders 10–30 feet high, and sometimes carrying chemical drums weighing up to 75 pounds while maintaining three-point ladder contact. Protective gear for the face, ears, and hands must be worn as required. Chem-Aqua, a Solenis company, provides customized water treatment programs for boilers, cooling towers, process systems, and wastewater operations. The employer offers ongoing technical and sales training through virtual sessions, in-field coaching, on-the-job training, and classroom-style sessions. No prior water treatment experience is required, and the role offers support from experienced technical professionals and opportunities for career growth.

Requirements

High school diploma or equivalent.
Three to five years of work experience in a field using mechanical principles.
Valid driver’s license and acceptable motor vehicle record.
Ability to pass a drug and background check in accordance with company requirements.
Knowledge of MS Office applications.
Ability to work a flexible schedule; some weekends are required.
Ability to perform physical activities including bending, stooping, grasping, reaching, twisting, turning, and lifting.
Ability to perform physical work in HVAC, cooling tower, or boiler equipment environments, with exposure to chemicals, noise, hot and cold temperatures, and inclement weather.
Good physical ability to walk frequently to and from worksites and climb and descend stairs and ladders 10–30 feet high, sometimes while carrying chemical drums weighing up to 75 pounds and maintaining three-point ladder contact.
Ability to wear protective gear for the face, ears, and hands as required.

Nice To Haves

Experience in the water treatment or a related industry.
Motivation, self-direction, and ability to build relationships.

Responsibilities

Provide tower cleaning, coil cleaning, chemical cleaning, and some pretreatment, depending on the area.
Perform diagnostics on reverse osmosis systems, water softeners, and other water treatment or conditioning equipment.
Determine the condition of system fluids, identify malfunctions, and take corrective action.
Provide routine preventative maintenance, including inspection, cleaning, and calibration of system components, for assigned accounts.
Help identify additional service needs and opportunities, and develop and implement customized customer solutions.
Perform assigned laboratory testing and sampling as required.
Schedule service and sales calls and complete daily, weekly, and monthly reporting.
Maintain customer chemical inventory, which may involve lifting 5-gallon pails weighing approximately 55–75 pounds.
Perform other duties as assigned.