Water Treatment Service Technician - Bay Area

Solenis • San Francisco, CA

8d • Remote

About The Position

The Service Technician is a remote, field-based, hands-on account service role with Chem-Aqua, a Solenis company. The position provides tower cleaning, coil cleaning, chemical cleaning, and some pre-treatment services, depending on the area. The technician supports customers’ boilers, cooling towers, process systems, and wastewater operations by servicing water treatment and conditioning systems. The role requires 35% travel and work at customer sites, indoors and outdoors, in varying environmental conditions.

Requirements

• 3–5 years of work experience in a field using mechanical principles.
• Ability to work a flexible schedule; some weekends are required.
• Valid driver’s license and acceptable motor vehicle record.
• Ability to pass a drug and background check per company requirements.
• High school diploma or equivalent.
• Knowledge of MS Office applications.
• Ability to perform physical work involving frequent walking, occasional bending, stooping, grasping, reaching, twisting, turning, and lifting.
• Ability to climb and descend stairs and ladders 10–30 feet high, sometimes while carrying chemical drums weighing up to 75 pounds, while maintaining three-point ladder contact.
• Ability to wear face, ear, and hand protective gear.
• Ability to work in HVAC, cooling tower, or boiler equipment environments with exposure to chemicals, noise, hot and cold temperatures, and inclement weather.
• Ability to travel 35%.

Nice To Haves

• Experience in the water treatment or a related industry.

Responsibilities

• Perform diagnostics on reverse osmosis systems, water softeners, and other water treatment or conditioning equipment.
• Determine the condition of system fluids, identify malfunctions, and take corrective actions.
• Provide routine preventative maintenance, including inspection, cleaning, and calibration of system components at assigned accounts.
• Help identify additional service needs and opportunities and develop and implement customized customer solutions.
• Perform assigned laboratory testing and sampling.
• Schedule service and sales calls and complete daily, weekly, and monthly reporting.
• Maintain customer chemical inventory, including lifting 5-gallon pails weighing approximately 55–75 pounds.
• Perform other duties as assigned.

Benefits

• Competitive base salary and compensation.
• Comprehensive benefits, including medical, dental, and vision coverage.
• 401(k) match.
• Vehicle allowance.
• Ongoing sales and technical training delivered through virtual sessions, in-field or on-the-job coaching, and classroom-style sessions.
• Support from experienced technical professionals and a collaborative team culture.
• Opportunities for career growth and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED