Water Treatment Service Technician - Bay Area

Diversey • San Francisco, CA

7d • Remote

About The Position

The Water Treatment Service Technician is a remote, field-based account service role with Chem-Aqua, a Solenis company. The position provides hands-on water treatment services, including tower cleaning, coil cleaning, chemical cleaning, and, in some areas, pretreatment. The technician diagnoses water treatment equipment and system-fluid conditions, performs preventative maintenance and testing, and develops solutions to address customer needs. The role involves customer-site work in indoor and outdoor environments, exposure to chemicals and varied weather and temperatures, and 35% travel. Physical work includes frequent walking and climbing ladders and stairs, sometimes while carrying chemical drums weighing up to 75 pounds.

Requirements

• High school diploma or equivalent.
• Three to five years of work experience in a field using mechanical principles.
• Valid driver’s license and acceptable motor vehicle record.
• Ability to pass a drug and background check in accordance with company requirements.
• Knowledge of Microsoft Office applications.
• Ability to work a flexible schedule; some weekends are required.
• Ability to perform physical work involving frequent walking, bending, stooping, grasping, reaching, twisting, turning, and lifting.
• Ability to climb and descend stairs and ladders 10–30 feet high, sometimes carrying chemical drums weighing up to 75 pounds while maintaining three-point ladder contact.
• Ability to work in HVAC, cooling tower, or boiler equipment environments, including exposure to chemicals, noise, hot and cold temperatures, and inclement weather.
• Ability to wear protective equipment for the face and ears, and gloves.
• Ability to travel 35%.

Nice To Haves

• Experience in the water treatment or a related industry.

Responsibilities

• Perform diagnostics on reverse osmosis systems, water softeners, and other water treatment or conditioning systems.
• Determine the condition of system fluids, identify malfunctions, and take corrective action.
• Provide preventative maintenance, including inspection, cleaning, and calibration of system components at assigned accounts.
• Assist in identifying additional service needs and opportunities and develop and implement customized customer solutions.
• Perform assigned laboratory testing and sampling.
• Schedule service and sales calls and complete daily, weekly, and monthly reporting.
• Maintain customer chemical inventory, which may include lifting 5-gallon pails weighing approximately 55–75 pounds.
• Perform tower cleaning, coil cleaning, chemical cleaning, and some pretreatment, depending on the area.
• Carry out other duties as assigned.

Benefits

• Competitive base salary and discretionary bonuses.
• Full benefits, including medical, dental, and vision coverage.
• 401(k) match.
• Vehicle allowance.
• Ongoing sales and technical training delivered through virtual sessions, in-field/on-the-job coaching, and classroom-style sessions.
• Support from experienced technical professionals and a collaborative team culture.
• Opportunities for career growth and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED