Water Treatment Sales Representative

Howard Air•Phoenix, AZ

2d•Onsite

About The Position

Howard Air & Plumbing is seeking an experienced residential water treatment sales professional to grow its water quality business in the Phoenix market. The role conducts in-home consultations, tests and explains residential water conditions, identifies homeowner concerns, recommends appropriate treatment systems, and sells solutions such as water softeners, conditioners, reverse osmosis systems, and whole-home filtration. The representative works with plumbing, customer service, dispatch, and installation teams to support customers through the sales and installation process and deliver a strong customer experience. This is not an entry-level water treatment role. Compensation is performance-driven with uncapped earning potential; the stated pay range is $75,000–$120,000 USD. The role requires travel throughout the Phoenix metropolitan area and flexibility for residential appointments, including some evenings or weekends when needed.

Requirements

Direct residential water treatment sales experience is strongly preferred; the role is not entry-level.
Knowledge of reverse osmosis systems, water softeners, water conditioners, and whole-home water filtration.
Experience conducting residential water testing and using results to recommend treatment solutions.
Demonstrated success in in-home consultative sales and closing high-value residential projects.
Ability to explain the differences between softening, conditioning, filtration, and drinking water treatment clearly to homeowners.
Comfort discussing equipment options, system sizing, installation requirements, warranties, financing, and long-term ownership value.
Strong communication and relationship-building skills.
Competitive, self-motivated, organized, and results-driven.
Ability to work independently in customers' homes while representing the company professionally.
Ability to learn and follow Howard Air & Plumbing's sales process and customer experience standards.
Valid driver's license and acceptable driving record.
Flexibility to accommodate residential appointments, including some evenings or weekends when needed.
Ability to travel throughout the Phoenix metropolitan area and safely enter and move through customers' homes.
Ability to stand, walk, bend, reach, climb stairs, and access residential plumbing and water-treatment equipment as needed.
Ability to work in garages, mechanical areas, utility spaces, and other residential environments with varying temperatures and conditions, with or without reasonable accommodation.

Nice To Haves

ServiceTitan or similar home-services CRM experience is preferred.
Water Quality Association (WQA) certification or other industry training is a plus.

Responsibilities

Conduct in-home water quality consultations with residential homeowners.
Perform and explain basic residential water testing, including hardness, chlorine, TDS, and other applicable measurements.
Identify homeowner concerns involving hard water, scale, taste, odor, chlorine, drinking water quality, appliance protection, and water usage.
Recommend residential water treatment solutions based on water conditions and customer needs.
Present and sell water softeners, water conditioners, reverse osmosis drinking water systems, whole-home filtration, carbon filtration, specialty filtration, and related solutions.
Size and configure equipment based on household needs and water conditions.
Prepare accurate proposals and present financing and payment options when applicable.
Ask for the business and close sales in the home.
Communicate with customers throughout the sales and installation process.
Follow up on open opportunities and maintain an organized sales pipeline.
Document customer information, recommendations, estimates, and sales activity in company systems.
Partner with plumbing, customer service, dispatch, and installation teams to deliver a strong customer experience.