Water Treatment Field Service Technician

Culligan•Starke, FL

About The Position

Culligan is seeking a customer-focused field service technician to service residential and commercial water treatment equipment. Mechanical service experience is helpful, but Culligan will train the right person. Candidates must have mechanical aptitude and a willingness to continue learning, and should be dependable, organized, and have strong interpersonal and communication skills. The role offers independent work in the field with customers and a commission plan that provides an opportunity to earn additional income. Culligan also notes opportunities for growth and advancement, with more than 80% of its leadership promoted from within. The position involves safely operating a company vehicle, completing scheduled service orders, diagnosing and resolving equipment problems, explaining equipment status and service options to customers, collecting payments, and performing basic installations and removals. Technicians also install pipe assemblies, fittings, and valves using hand or power tools, assist with past-due receivables, and complete paperwork and service orders. Candidates must be able to lift up to 80 pounds, drive for extended periods of 2–3 hours, and kneel or bend for extended periods. Culligan has more than 80 years of experience designing and distributing water treatment systems for residential, commercial, and industrial applications. It has more than 800 dealers worldwide and offices in over 90 countries.

Requirements

High school diploma or equivalent.
Knowledge of the city area where the technician will work.
Excellent verbal and written interpersonal and communication skills.
Appropriate, valid driver’s license.
Mechanical aptitude and willingness to learn on an ongoing basis.
Dependable and organized.
Ability to lift up to 80 pounds.
Ability to drive for extended periods of 2–3 hours.
Ability to kneel or bend for extended periods.

Nice To Haves

Mechanical service experience.

Responsibilities

Safely operate a company vehicle in compliance with state and federal laws.
Follow established safety procedures.
Complete scheduled service orders daily.
Diagnose residential and commercial water treatment equipment, identify malfunctions, and resolve issues.
Identify additional services that may be needed and present options to customers.
Represent Culligan through direct interaction with customers.
Communicate equipment status to customers and provide solutions.
Collect payments when services are completed.
Assist with collection of past-due receivables.
Perform basic installation and removal of water treatment equipment.
Complete daily paperwork and service orders accurately.
Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.