Water Treatment Field Service Technician

Culligan International•Jacksonville, FL

About The Position

Culligan is seeking a customer-focused field service technician to service residential and commercial water treatment equipment. Mechanical service experience is helpful, but Culligan will train the right person. The role requires mechanical aptitude, a willingness to continue learning, dependability, organization, and strong interpersonal and communication skills. Technicians work independently, spend most of their time in the field with customers, and may earn additional income through a commission plan. Culligan describes opportunities for growth and advancement, noting that more than 80% of its leadership is promoted from within. Culligan has more than 80 years of experience designing and distributing water treatment systems for residential, commercial, and industrial applications. The company has more than 800 dealers worldwide and offices in more than 90 countries.

Requirements

  • High school diploma or equivalent.
  • Knowledge of the city area where the technician will work.
  • Excellent verbal and written interpersonal and communication skills.
  • Appropriate, valid driver's license.
  • Mechanical aptitude and willingness to learn on an ongoing basis.
  • Dependability and organization.
  • Ability to lift up to 80 pounds.
  • Ability to drive for extended periods of 2–3 hours.
  • Ability to kneel and bend for extended periods.

Nice To Haves

  • Mechanical service experience.

Responsibilities

  • Operate a company vehicle safely and comply with all state and federal laws.
  • Follow established safety procedures.
  • Complete scheduled service orders each day.
  • Diagnose residential and commercial water treatment equipment, identify malfunctions, and resolve issues.
  • Identify additional services that may be required and present options to customers.
  • Represent Culligan through direct customer interaction; communicate equipment status and provide solutions.
  • Collect payments when services are completed and assist with collecting past-due receivables.
  • Perform basic installation and removal of water treatment equipment.
  • Complete daily paperwork and service orders accurately.
  • Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.

Benefits

  • Competitive wages.
  • Commission plan.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Paid time off.
  • Life insurance.
  • Opportunities for growth and advancement.
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