Water Technician - Intermediate

BELFOR Franchise Group•Portland, OR

About The Position

The Water Technician at the intermediate level leads water damage teams handling residential and small commercial losses. The role requires technical knowledge of IICRC water and mold damage work practices and competence in using, maintaining, and caring for water extraction equipment, portable drying equipment, and moisture detection instruments. The technician determines the extent, dimensions, and distribution of moisture and documents water losses. Intermediates help develop basic-level technicians and support advanced technicians on complex or large-scale projects. In catastrophe service, they may manage multiple water losses simultaneously, including organizing and managing temporary workers. The position represents level 3 in the progressive Water Damage career path. Candidates must have 12 months of prior experience at the Basic Level of Water Damage at BELFOR or equivalent sector experience, and must have directly participated in at least 25 water damage projects. The role includes supervising and performing water damage tasks, documenting work and progress, maintaining equipment and vehicles, and complying with BELFOR standards. Periodic travel and work at night and on weekends may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

At least 12 months of previous experience in BELFOR's Basic Level of Water Damage or equivalent standard experience in the sector.
Direct participation in at least 25 water damage projects.
Working knowledge of the IICRC S500 Water Damage Standard.
Working knowledge of the IICRC S520 Mold Remediation Standard.
Current IICRC WRT designation.
Familiarity with the BELFOR Water Damage Book.
Proper use of appropriate meters and an infrared camera, including understanding affected versus unaffected building materials and contents.
Ability to draw a sketch, read a floor plan, complete a Moisture Content Log and Psychrometric Log, and determine drying goals.
Understanding of air-mover calculations, LGR dehumidification charts, electrical power specifications, and electrical circuits.
Mastery of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter or equivalent, and recording data from these tools.
Experience with truck-mount extraction systems, including maintenance and troubleshooting.
Demonstrated experience supervising small crews of up to 10 people on residential, commercial, and industrial losses.
Eligibility to operate a motor vehicle under BELFOR's vehicle policy.
Sense of urgency, professional demeanor, positive attitude, and strong work ethic.
English literacy and fluency.
Frequent lifting in excess of 50 pounds; occasional assisted lifting of 41 pounds or more, up to 50% of the time.
Ability to access and move through tight spaces.
Ability to stand, sit, walk, bend, and kneel for sustained periods.
Ability to use mobile devices to collect data and time.

Responsibilities

Receive and follow instructions provided by the Supervisor.
Direct teams in using the appropriate personal protective equipment (PPE) for the job.
Review daily project requirements, document progress, and notify managers of progress and challenges.
Provide field documentation, photographic records, charts, and sketches for various TPA projects.
Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
Comply with BELFOR standards to safeguard customers’ property.
Apply customer-service principles and practices.
Work within time constraints to meet specific deadlines.
Travel and work at night and on weekends when periodically requested.
Accurately and promptly report time worked and equipment and consumables used.
Attend BELFOR-sponsored operations and required safety training courses.
Supervise and perform Water Damage Basic tasks.
Gather pictures and upload them to job files.
Maintain equipment used for debris removal, containment and drying chambers, wall-cavity drying, pump systems, carpet seam cutting and cushion removal, and baseboard removal.
Identify Class 4 materials, take moisture measurements, and select effective techniques to dry or restore materials.
Evaluate the integrity of affected structural materials and contents for direct and indirect water damage, and assess restoration cost versus replacement cost.
Create moisture maps using provided tools and knowledge.
Supervise small crews performing the tasks described above.
Perform additional duties as required.