Water Restoration Project Manager/Estimator

Round Rock•Cedar Park, TX

10h

About The Position

The Restoration Project Manager & Estimator oversees restoration projects from initial inspection and damage assessment through estimating, execution, and completion. The role combines project management, field operations, insurance estimating, team leadership, and customer service to help ensure projects are completed safely, efficiently, accurately, and profitably. Work involves residential and commercial property restoration related to water, fire, smoke, wind, and other property damage. The position prepares mitigation and reconstruction estimates using Xactimate, coordinates field crews, monitors project progress, maintains documentation, and communicates with customers, insurance adjusters, and internal teams. Hands-on Xactimate experience is mandatory and must be demonstrated during screening; applicants without it will not be considered. The role also involves assigned on-call rotations, after-hours needs, and emergency response.

Requirements

High school diploma or equivalent.
Hands-on Xactimate experience, including the ability to demonstrate proficiency during candidate screening.
Experience in property restoration, insurance restoration, construction estimating, or a related field.
Proficiency with tablets, mobile devices, and project documentation software.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple projects, prioritize deadlines, and work independently or collaboratively.
Valid driver's license and satisfactory driving record.
Availability for assigned on-call rotations, after-hours needs, and emergency response.
Ability to frequently lift, carry, push, pull, or otherwise move objects weighing up to 70 pounds.
Ability to follow job-site safety requirements and use appropriate personal protective equipment.
Ability to maintain a flexible schedule as needed for project demands, after-hours availability, emergency response, and on-call responsibilities.

Nice To Haves

College degree preferred.
WRT – Water Damage Restoration Technician certification.
ASD – Applied Structural Drying Technician certification.
FSRT – Fire & Smoke Restoration Technician certification.
OCT – Odor Control Technician certification.

Responsibilities

Manage restoration projects from initial inspection through completion, including damage assessment, mitigation, drying, demolition, and reconstruction coordination.
Develop work plans with crew chiefs and lead technicians, and ensure work meets company standards.
Conduct onsite inspections and prepare, review, and revise mitigation and reconstruction estimates using Xactimate.
Evaluate labor, materials, equipment, repairs, and project costs in accordance with applicable IICRC standards, company procedures, and insurance carrier requirements.
Maintain complete project records, including photographs, job notes, signed documents, drying records, labor and equipment usage, materials, and other billable activities.
Use required mobile applications and operating systems to document progress and support accurate invoicing and insurance reimbursement.
Serve as the primary liaison among customers, insurance companies, adjusters, and internal teams.
Provide updates on project status, scope changes, estimate revisions, timelines, and next steps, and address questions and concerns professionally.
Supervise and support restoration technicians; coordinate with field personnel and promote quality workmanship and accountability.
Ensure compliance with job-site safety requirements.
Respond to assigned on-call rotations, after-hours needs, and emergencies.