Water Mitigation Technician
About The Position
RestorePro Reconstruction is hiring an experienced Water Mitigation Technician for its Greenville, South Carolina team. The company provides disaster restoration services for residential and commercial properties affected by water, flood, mold, fire or smoke damage, and biohazard or trauma events. The Mitigation Technician is a frontline responder who assists customers quickly, efficiently, and professionally, helping prevent further damage through timely emergency mitigation services. The role also supports project superintendents and team leaders by preparing timely and accurate project estimates, including Xactimate estimates and self-pay contracts. Work is primarily performed at customer properties, where employees may encounter standing water, sewage, fire damage, smoke, mold, or other organic growth. Personal protective equipment is provided.
Requirements
- At least 1 year of experience in water mitigation, mold remediation, and fire/smoke cleaning.
- At least 1 year of carpentry experience.
- Availability to work a rotating on-call schedule.
- Availability for regular overtime.
- Exceptional written and verbal communication skills.
- Excellent customer service skills.
- Ability to lift 50 pounds.
- Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
- Ability to sit, stand, and walk for prolonged periods and repetitively push, pull, lift, and carry objects.
- Ability to work with or around cleaning products and chemicals.
- Required IICRC certifications.
- Valid driver's license and ability to pass an MVR check.
- Ability to pass a background check and drug screen.
- Wear appropriate personal protective equipment and a respirator when required by the job.
Responsibilities
- Perform the mitigation services offered by the company, including water extraction, equipment setup and take down, containment, removal of contaminated materials such as flooring, cabinets, and drywall, structural drying, and cleaning.
- Complete required documentation, including daily logs and work orders.
- Inspect completed work to ensure it meets company quality standards.
- Load company vehicles with equipment and supplies needed for the day's work.
- Maintain basic cleanliness of company vehicles used each day.
- Communicate clearly, professionally, and promptly with customers, team members, and managers.
- Participate in all required training assigned by the Training Director.
- Create project estimates, including Xactimate estimates and self-pay contracts, to support project superintendents and team leaders.
- Perform other tasks as assigned by the Crew Leader, Superintendent, or Manager.
Benefits
- Medical, dental, vision, and life insurance.
- 401(k) with up to 4% company match.
- Health Savings Account (HSA) and Flexible Spending Account (FSA).
- Paid vacation.
- Paid sick time.
- Six company-paid holidays plus one floating holiday.
- Weekly pay.
- Overtime pay and on-call bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
