Water Mitigation Technician
About The Position
RestorePro is a full-service disaster restoration company seeking an experienced Water Mitigation Technician for its Durham, North Carolina team. The company restores residential and commercial properties after water, flood, mold, fire/smoke, and biohazard/trauma events. The Water Mitigation Technician supports initial response and recovery after water-related damage. The role assesses affected areas, removes water, sets up drying equipment, and helps prevent further property damage. It requires attention to detail, a strong work ethic, and customer service skills when working with clients during stressful situations.
Requirements
- At least 1 year of experience in water mitigation, mold remediation, and fire/smoke cleaning.
- At least 1 year of carpentry experience.
- Availability to work a rotating on-call schedule.
- Availability for regular overtime.
- Exceptional written and verbal communication skills.
- Ability to lift 50 pounds.
- Excellent customer service skills.
- Ability to climb ladders, work at ceiling heights, and work in tight spaces such as crawl spaces and attics.
- Ability to sit, stand, and walk for prolonged periods; repeatedly push, pull, lift, and carry objects; and work with or around cleaning products and chemicals.
- Required IICRC certifications.
- Valid driver's license and ability to pass an MVR check.
- Ability to pass a background check and drug screen.
- Wear appropriate PPE and a respirator when required by the job.
Responsibilities
- Perform the mitigation services offered by the company, including water extraction, equipment setup and takedown, containment, contaminated-material removal, structural drying, and cleaning.
- Complete documentation, including daily logs and work orders.
- Inspect completed work to ensure it meets company quality standards.
- Load vehicles with the equipment and supplies needed for the day's work.
- Maintain basic cleanliness of company vehicles used each day.
- Communicate clearly, professionally, and promptly with customers, team members, and managers.
- Participate in all required training assigned by the Training Director.
- Perform other tasks as assigned by the Crew Leader, Superintendent, or Manager.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) with up to 4% company match
- Paid time off
- Company-paid sick time
- Six company-paid holidays plus one floating holiday
- HSA and FSA
- Weekly pay
- Discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
