Water Meter Repair Technician I

City of Winter Haven•Winter Haven, FL

2d•Onsite

About The Position

The Water Meter Technician I works in the City of Winter Haven Water Department, performing hands-on work to help maintain reliable water services. The role involves meter repairs, service restorations, water meter readings, and related water-line work in coordination with a team. Technicians travel to locations throughout the City and communicate with customers about water issues and work performed. The regular schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. The position also requires availability outside regular hours for emergency situations and participation in an on-call rotation Monday through Friday, 3:30 p.m. to 8:00 p.m., for same-day utility service requests. Other essential functions may also be required.

Requirements

Graduate from an accredited high school or vocational school, or possess a GED or equivalent.
Hold a valid State of Florida driver's license and have a good driving record as determined by the City of Winter Haven.
Have no non-prescribed controlled substances in the applicant's system, as verified by a laboratory approved by the City of Winter Haven.
Be able to comprehend and follow oral and written instructions.
Be able to navigate iOS applications or be willing to be trained on the iOS platform.
Have skill in operating trucks in traffic and confined areas.
Have sufficient physical strength and agility to perform strenuous labor, often while kneeling and under varying environmental conditions.

Responsibilities

Perform manual labor related to water meters and water lines.
Excavate and backfill shallow holes to remove and replace water meters, meter boxes, and covers.
Use hand tools to remove, install, and modify utility connections, valves, and meters.
Perform water meter re-reads.
Walk or drive assigned meter-reading routes and accurately record water consumption using handheld computer data terminals, radio-read drive-by terminals, or a manual written method.
Return completed readings to a supervisor.
Inspect meters for defects, damage, and unauthorized use, and report malfunctions.
Turn water service on and off for new and existing customers and perform other requested service work.
Maintain electronic records using the iOS platform, including reports of completed work, consumption, time, materials, and labor.
Respond to trouble calls, emergency calls, and service requests.
Communicate with customers about running water, work performed, meter operation, and other relevant information.
Operate City vehicles to travel to assigned work locations.
Be available outside regular working hours for emergencies involving construction, maintenance, and repair of water meters, and participate in the stated on-call rotation.
Assist in training new-hire Meter Repair Technician I employees when needed.