Water Damage Specialist - Advanced

BELFOR Franchise Group•Fairfield, OH

About The Position

The Water Damage Specialist - Advanced is an expert in drying and repairing residential, large commercial, industrial, and institutional buildings and their contents. Specialists serve as local, regional, and national resources for BELFOR, with competencies that include electronics and machinery management, books and documents, and specialized drying. They assess and dimension large losses and specify heat- and desiccant-based drying systems as appropriate. The role requires practical knowledge of drying-equipment electrical demand and temporary energy needs, proficiency in reading plans and floor plans, and familiarity with integrating HVAC systems to enhance drying. During catastrophe situations, advanced specialists may lead multiple teams and assume significant production responsibility. This is level 4, the highest level in the Water Damage progression. The specialist oversees and performs basic and intermediate water-damage work, manages large-loss sites or specialized remediation, and supervises crews across projects. The role includes documenting project progress, establishing drying objectives, measuring moisture and electrical requirements, and maintaining vehicles and accurate records. Periodic travel and night and weekend work may be requested. The position requires physical activity including frequent lifting over 50 pounds and working in tight spaces.

Requirements

  • Working knowledge of the IICRC S500 Water Damage Standard.
  • Working knowledge of the IICRC S520 Mold Remediation Standard.
  • Current IICRC ASD designation.
  • Demonstrated mastery of the BELFOR Water Damage Book.
  • Demonstrate proper use of appropriate meters and an infrared camera, and understanding of affected versus unaffected building materials and contents.
  • Demonstrate understanding of air-mover calculations, LGR dehumidification charts, electrical power specifications, and electrical circuits.
  • Demonstrate mastery of HydroSensor, Thermal Hygrometer, NavPro Moisture Meter, or equivalent, including recording data.
  • Demonstrated experience and working understanding and proficiency in building environments, thermodynamics, psychrometry, building 'burping,' and containment of HVAC supply and/or return air for CAT 3 or mold work.
  • Eligible to operate a motor vehicle under BELFOR's vehicle policy.
  • Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic.
  • English literacy and fluency.
  • Frequent lifting of more than 50 pounds.
  • Occasional assisted lifting of 41 pounds or more, up to 50% of the time.
  • Ability to access and move in tight spaces.
  • Ability to stand, sit, walk, bend, and kneel for sustained periods.
  • Ability to use mobile devices to collect data and record time.
  • Ability to provide deep customer service knowledge and apply customer-service principles and practices.

Responsibilities

  • Direct teams in selecting and using appropriate personal protective equipment for each job.
  • Review daily project requirements, document progress, and notify managers of progress and challenges.
  • Provide field documentation, photographic records, charts, and sketches for TPA projects.
  • Draw sketches, read plans and floor plans, create humidity-content records, complete psychrometric records, and determine drying objectives.
  • Calculate humidity load in buildings and the cubic meters of affected areas, and request additional support for large water-loss projects.
  • Determine drying-equipment electrical consumption and the connection and operation of 220/110 converters and temporary power sources.
  • Perform daily vehicle safety and maintenance inspections and keep vehicles clean and in usable condition.
  • Comply with BELFOR standards for safeguarding customers' property.
  • Meet deadlines while working under time constraints and provide timely, accurate reports of hours worked and equipment and consumables used.
  • Attend BELFOR-sponsored operations and required safety training.
  • Supervise and perform Water Damage Basic and Intermediate tasks.
  • Perform tasks related to managing large-loss sites or specialized remediation requirements.
  • Create moisture maps using provided tools and knowledge.
  • Supervise multiple crews simultaneously across multiple projects.
  • Select appropriate disposal options and obtain releases of liability for disposed items.
  • Travel and work at night or on weekends when periodically requested.
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