R416339 Watch Officer (Hiring Our Heroes Corporate Fellow)

Merk • Rahway, NJ

2d

About The Position

The Watch Officer is a frontline role within the Company’s Resiliency Center, maintaining real-time situational awareness and threat monitoring during peak global business hours. Reporting to the Director of Watch Desk Operations, the role is the lead tactical interface for incident triage, information coordination, and crisis escalation. The position uses technology platforms and AI-driven tools to help protect the Company’s people, operations, and assets while collaborating with cross-functional business partners.

This opportunity is an unpaid, 12-week training fellowship hosted by the Company under the Hiring Our Heroes Corporate Fellowship Program, aligned with DoD SkillBridge guidelines. It is not an offer of employment, and participants are ineligible for employment benefits. It is exclusively for active participants in the program. Candidates must be transitioning service member fellows who will complete the program within the last 180 days of transition from military service.

Requirements

• Bachelor’s degree.
• At least 3 years of experience in a Global Security Operations Center (GSOC), intelligence watch floor, emergency dispatch, or a similar fast-paced monitoring environment.
• Experience using situational awareness and threat intelligence platforms.
• Strong analytical capability, including the ability to synthesize multiple information streams into clear, actionable assessments.
• Exceptional written and verbal communication skills.
• Ability to remain composed and make sound, rapid decisions under pressure.
• Collaborative approach and strong customer-service focus.
• Ability to work a fixed day-shift schedule, potentially including weekends and holidays, and a flexible 12-hour rotating day-shift schedule; shift hours, durations, and rotations may change based on operational tempo and business needs.
• Ability to travel locally or regionally as required.
• Must be a transitioning service member fellow participating in the Hiring Our Heroes Corporate Fellowship Program and complete the program within the last 180 days of transition from military service.

Nice To Haves

• Experience in a corporate security environment.
• Familiarity with mass notification and crisis management systems.
• Prior military or law enforcement experience in an operational role.

Responsibilities

• Continuously monitor global events using integrated threat intelligence and situational awareness platforms to identify potential risks to the Company.
• Perform initial triage and impact assessments of emerging incidents, and rapidly escalate them while ensuring timely, accurate information reaches leadership and relevant business units.
• Draft and distribute incident reports, travel security advisories, and daily intelligence summaries for enterprise stakeholders.
• Serve as the primary contact for employee assistance and travel risk inquiries during daytime operations, providing immediate guidance and support.
• Coordinate with the Night Shift team during handovers to maintain continuity of operations and situational awareness.
• Help improve watch desk workflows, including testing and adopting new technology platforms and AI-assisted operational procedures.
• Perform other duties as assigned or required by the Company’s evolving needs.
• Travel locally or regionally as required.

What This Job Offers

• Career Level: Mid Level