Wastewater System Specialist

Citizens Energy Group•Indianapolis, IN

About The Position

The Wastewater System Specialist investigates and resolves certain wastewater and stormwater service requests; plans and conducts quality assurance and quality control inspections of construction activities; helps manage Citizens Energy Group’s Fats, Oils, and Grease (FOG) Program; inspects self-reporter meters; and conducts system testing such as dye testing. The position frequently collaborates with personnel across Trust divisions, external agencies, and customers. The specialist participates in the Wastewater Collections Department’s on-call supervisor rotation and may provide supervisory coverage when a department supervisor is absent. While on call, the specialist leads and directs Wastewater crews to ensure service requests are handled promptly and efficiently, including supervising bargaining staff and third-party contractor crews during after-hours sewer emergencies.

Requirements

High school diploma or equivalency.
Six or more years of relevant experience.
Valid driver’s license with a safe driving record.
Knowledge of wastewater and stormwater collection system construction and maintenance activities.
Strong attention to detail, organization, prioritization, analytical thinking, and problem-solving skills.
Ability to use a computer or computer device for record keeping, with proficiency in Outlook, Word, and Excel.
Written and verbal communication skills and ability to carry out verbal and written instructions.
Ability to read drawings and maps and interpret operating, maintenance, and procedure manuals.
Ability to work and communicate effectively with customers, management, the general public, and other employees; establish effective working relationships; cooperate with others; and operate with minimal supervision.

Nice To Haves

NASSCO Pipeline Assessment & Certification Program (PACP) certification.
Familiarity with storm and wastewater emergency response procedures.
Two or more years of experience at Citizens Energy Group.
Knowledge of stormwater/wastewater specialty equipment operation, including combination sewer cleaning trucks, closed-circuit televising equipment, backhoe, arrow boards, and trailer towing.
Proficiency with KloudGin, Acella, InforPS, ESRI Apps and GIS, Oracle, and pipe televising software.

Responsibilities

Use InforPS and the Geographical Information System (GIS) to document, diagnose, and plan repairs or alternatives for stormwater and wastewater service requests.
Inspect a sample of subcontractor construction work to verify compliance with company wastewater standards or City stormwater standards, which may involve interacting with the public.
Assist in managing the FOG Program by researching and tracking service requests, conducting random site visits to potential FOG producers, and ensuring compliance with Utility Terms and Conditions.
Coordinate with the local Health Department to provide FOG education and enforcement.
Coordinate with field operations staff, document, and submit IDEM 5-Day Sewer Overflow/bypass reports as required by the NPDES permit.
Conduct requested dye tests to confirm sewer connections and coordinate and communicate with Trust departments.
Inspect self-reporter customer meter installations and recommend new installations.
Conduct and document random site visits to self-reporter sites and handle difficult technical assignments.
Serve as the on-call supervisor for after-hours storm and wastewater sewer emergencies.
Supervise bargaining staff and third-party contractor crews as applicable to resolve sewer emergencies.
Perform other duties as assigned.