Water/Wastewater System Supervisor

NW Natural•Yuma, CO

1d•$29 - $44•Onsite

About The Position

The Water/Wastewater System Supervisor coordinates and supervises the daily maintenance, repair, inspection, and operation of Foothills Utilities water supply, water distribution, and wastewater collection systems. Facilities and assets include wells, wellhead treatment facilities, reservoirs, booster and lift stations, pressure-reducing valves, chlorination equipment, water and wastewater mains, services, valves, fire hydrants, reclaimed-water lines, siphon and diversion structures, meter stations, odor and corrosion control facilities, and related equipment. The supervisor assigns and coordinates the daily work of multiple crews; sets priorities based on service needs, safety, and urgency; verifies that work complies with standard operating procedures and regulatory requirements; and ensures timely completion of preventive and corrective maintenance. The position uses the Customer Information System (CIS), Computerized Maintenance Management System (CMMS), GIS, work-order systems, maps, reports, and field records to schedule work, document asset conditions, track repairs, and maintain accurate utility data. The supervisor coordinates materials, equipment, traffic control, customer notifications, valve shutdowns, contractor activities, and emergency field repairs under the direction of the Senior Leadership. The position investigates service complaints, communicates with customers and affected parties, schedules required employee training, monitors safe work practices, maintains certifications, evaluates assigned staff, and performs related duties as required. This position is subject to 24-hour emergency call-out.

Requirements

Any combination of training, education, and experience equivalent to graduation from an accredited college or university with an associate degree in engineering, business administration, business management, organizational management, or a related field.
Three years of full-time experience in the construction, maintenance, or repair of underground water or wastewater systems, including two years of lead or supervisory experience.
Wastewater Collections: Grade I or higher ADEQ Wastewater Collections certification, or an equivalent out-of-state certification eligible for Arizona reciprocity, by the application date. Arizona reciprocity must be obtained within three months of hire or promotion. A Grade II certification must be obtained within 12 months, and a Grade III certification within 24 months.
Water Distribution: Grade II or higher ADEQ Water Distribution Operator certification, or an equivalent out-of-state certification eligible for Arizona reciprocity, by the application date. Arizona reciprocity must be obtained within three months of hire or promotion. A Grade III certification must be obtained within 24 months.
Water Treatment: Grade I or higher ADEQ Water Treatment Plant Operator certification, or an equivalent out-of-state certification eligible for Arizona reciprocity, by the application date. Arizona reciprocity must be obtained within three months of hire or promotion. A Grade II Water Treatment Plant Operator certification must be obtained within 12 months.
Cross-Connection Control: ADEQ General Backflow Tester and Cross-Connection Control Program Specialist certifications, or equivalent certifications accepted through Arizona reciprocity, must be obtained within 12 months of hire.
Valid Arizona Class D driver license.

Nice To Haves

Experience with utility databases, GIS, Elements or comparable work-order systems, field project coordination, and asset maintenance records is desirable.
Membership or affiliation with organizations such as the American Water Works Association (AWWA) or Arizona Water Association (AZWA) is also desirable.

Responsibilities

Communicates policies, procedures, work instructions, training requirements, and safety expectations to assigned employees.
Coordinates daily utility maintenance and repair activities with crews, contractors, developers, engineers, inspectors, vendors, other departments, and outside agencies.
Provides accurate work status, outage, repair, and service-impact updates to utility management and administrative staff.
Notifies customers and affected parties of the nature and expected duration of service interruptions; responds to questions and resolves routine complaints.
Prepares clear reports, correspondence, maintenance records, incident documentation, schedules, maps, and performance evaluations.
Coordinates required safety training, including confined-space entry, lockout/tagout, job safety analysis, personal protective equipment, bloodborne pathogens, motor-vehicle safety, and traffic control.
Inspects active and completed work for compliance with plans, specifications, standard operating procedures, safety requirements, and applicable ADEQ, county, and other regulatory standards.
Travels to job sites and utility facilities to observe conditions, crews, vehicles, tools, and equipment.
Recognizes electrical-wire colors, warning devices, traffic sounds, sirens, and indicators associated with toxic or explosive gases.
Uses appropriate personal protective equipment and follows procedures for work around utility lines, moving traffic, confined spaces, wastewater facilities, and hazardous materials.
Operates standard office equipment and computer systems for data entry, work orders, reports, schedules, maps, and records.
Meets established scheduling, attendance, and emergency call-out requirements.
Directs, prioritizes, schedules, and evaluates personnel performing installation, preventive maintenance, repair, inspection, cleaning, and servicing of water and wastewater facilities.
Assigns work based on urgency, employee qualifications, equipment availability, service impacts, and safety considerations.
Reviews job progress and completed work; helps crews resolve unusual field conditions; and verifies work quality and documentation.
Uses CIS, CMMS, GIS, and work-order databases to schedule activities, track costs, record asset conditions, document repairs, and confirm that field information is entered accurately and promptly.
Analyzes water-system reports, maps, zone boundaries, operating pressures, valve locations, and isolation requirements to direct safe valve operations and minimize service impacts.
Interprets blueprints, schematic drawings, layouts, maps, specifications, and written procedures.
Coordinates emergency repairs, planned shutdowns, materials, inventory, vehicles, equipment, traffic control, and contractor access under established procedures.
Conducts employee coaching, training, performance evaluations, and routine corrective action in accordance with established personnel policies.
Performs mathematical calculations and prepares operational reports and records.