Wastewater System Specialist

Citizens Energy Group•Indianapolis, IN

About The Position

The Wastewater System Specialist investigates and resolves wastewater and stormwater service requests; plans and conducts quality assurance and quality control inspections of construction activities; helps manage the Fats, Oils, and Grease (FOG) Program; inspects self-reporter meters; and conducts system testing such as dye tests. The position regularly collaborates with personnel across the Trust, external agencies, and customers. The role participates in the Wastewater Collections Department’s on-call supervisor rotation and may provide supervisory coverage when a department supervisor is absent. During on-call service, the specialist directs Wastewater crews to address emergencies and service requests efficiently and promptly. The position also supervises bargaining staff and third-party contractor crews as applicable during sewer emergencies. Citizens Energy Group offers a minimum salary of $68,300 (Grade 8), along with the benefits listed in the posting. The position is open until filled.

Requirements

High school diploma or equivalent.
Six or more years of relevant experience.
Valid driver’s license with a safe driving record.
Knowledge of wastewater and stormwater collection system construction and maintenance activities.
Strong attention to detail, organization, prioritization, analytical skills, and problem-solving skills.
Ability to use a computer or computer device for record keeping, with proficiency in Outlook, Word, and Excel.
Written and verbal communication skills, including the ability to follow verbal and written instructions.
Ability to read drawings and maps and interpret documents such as operating, maintenance, and procedure manuals.
Ability to work and communicate effectively with customers, management, and the general public; establish effective working relationships; cooperate with others; and work with minimal supervision.

Nice To Haves

NASSCO Pipeline Assessment & Certification Program (PACP) certification.
Familiarity with storm and wastewater emergency response procedures.
Two or more years of experience at Citizens Energy Group.
Knowledge of storm/wastewater specialty equipment operation, including combination sewer cleaning trucks, closed-circuit televising equipment, backhoes, arrow boards, and trailer towing.
Proficiency with KloudGin, Acella, InforPS, ESRI Apps and GIS, Oracle, and pipe televising software.

Responsibilities

Use InforPS and the Geographical Information System (GIS) to document, diagnose, and plan repairs or alternatives for storm and wastewater service requests.
Inspect a sample of subcontractor construction work for compliance with company wastewater standards or City stormwater standards, sometimes interacting with the public.
Assist with the FOG Program by researching and tracking service requests, making random site visits to potential FOG producers, and ensuring compliance with Utility Terms and Conditions.
Coordinate with the local Health Department on FOG education and enforcement.
Coordinate with field operations staff, and document and submit IDEM 5-Day Sewer Overflow/bypass reports as required by the NPDES permit.
Conduct dye tests to confirm sewer connections when requested.
Coordinate and communicate with various Trust departments.
Inspect Self-Reporter customer meter installations and recommend new installations.
Conduct and document random site visits to Self-Reporter sites.
Handle difficult technical assignments.
Serve as the on-call supervisor for after-hours storm and wastewater sewer emergencies.
Supervise bargaining staff and third-party contractor crews in resolving sewer emergencies, as applicable.
Perform other duties as assigned.