Warranty & Work Tool Administrator - CAT Rentals

Ring Power Corporation • St. Augustine, FL

14d • Onsite

About The Position

This role is responsible for managing the warranty registration and work tool assignment for machines and work tools within the CAT Rentals division. The administrator will handle the input of warranty codes, preparation of warranty quotes and enrollments, and the ordering and assignment of work tools to both new and used machines. A key part of the role involves reviewing sales orders for accuracy, managing the inventory of work tools in the dealer business system, and physically attaching/detaching tools to machines for tracking purposes. The administrator will also be responsible for locating and purchasing necessary work tools for sales and rentals, and performing other assigned duties.

Requirements

• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Must possess skills in Microsoft Word, Excel, Power Point, Lotus Notes, and Internet.
• High School diploma or GED
• 1-2 years experience
• Basic problem solving ability using established examples / guidance.
• Some creativity to generate solutions or improve effectiveness within well-established boundaries.
• Regularly monitored to determine outcomes. Assignments allow some discretion in decision making and setting priorities within well-established parameters.
• Occasional exposure to stress (less than 20% of the time).
• Job involves occasional changes in priorities, complexity and/or quantity of work.
• Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.
• Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Nice To Haves

• Knowledge of DBS system preferred.
• Job requirements occasionally change requiring re-training to stay current every 3-5 years.

Responsibilities

• Registers warranty with respective manufacturer for machines and work tools.
• Inputs warranty codes for all machines and work tools in dealer business system.
• Prepares quotes, enrollment and system upload of product warranties.
• Orders and assigns work tools to new and used machines.
• Reviews all sales orders to verify accuracy of work tools.
• Inputs work tools into dealer business system and monitors inventory.
• Attaches and detaches work tools as needed on machines to ensure proper tracking.
• Locates and purchases work tools needed for sales and rentals.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED