Warranty & Work Tool Administrator - CAT Rentals
About The Position
The Warranty & Work Tool Administrator is responsible for managing the warranty process for machines and work tools, ensuring accurate registration and input of warranty codes. This role also involves ordering, assigning, and tracking work tools for both new and used equipment, as well as purchasing necessary tools for sales and rentals. The administrator will review sales orders for accuracy related to work tools and maintain inventory records within the dealer business system. Additionally, they will attach and detach work tools from machines for proper tracking and perform other assigned duties.
Requirements
- High School diploma or GED
- 1-2 years of experience
- Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
- Must possess skills in Microsoft Word, Excel, Power Point, Lotus Notes, and Internet.
Nice To Haves
- Knowledge of DBS system preferred.
- Updating of Knowledge: Job requirements occasionally change requiring re-training to stay current every 3-5 years.
Responsibilities
- Registers warranty with respective manufacturer for machines and work tools.
- Inputs warranty codes for all machines and work tools in dealer business system.
- Prepares quotes, enrollment, and system upload of product warranties.
- Orders and assigns work tools to new and used machines.
- Reviews all sales orders to verify accuracy of work tools.
- Inputs work tools into dealer business system and monitors inventory.
- Attaches and detaches work tools as needed on machines to ensure proper tracking.
- Locates and purchases work tools needed for sales and rentals.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
