Warranty Technical Lead - System Analyst III

Daimler Truck North AmericaPortland, OR
Hybrid

About The Position

This position is responsible for guiding the design and development of solutions for a Next Gen Warranty and Analytics platform. The role involves working closely with the Next Gen Warranty project team, software partners, and business stakeholders to drive technical solutions for DTNA and its Dealers. It also includes leading the integration of system solutions to align with DTNA IT Infrastructure and Data Intelligence requirements, staying aware of and helping define DTNA Infrastructure and Data strategies, and designing infrastructure to support the implementation of the Warranty system and analytics platform. The role requires developing technical and architecture diagrams, defining requirements with suppliers, supporting data migration, and planning/tracking work packages. Maintaining knowledge of current and emerging technologies, including AI models on the Azure platform, is also a key aspect.

Requirements

  • Bachelor’s Degree in Information Systems, Computer Science, Business or a related field.
  • 5 years of related IT experience.
  • Experience with software development.
  • Experience working in a cross functional organization.
  • Experience analyzing and documenting business and technical requirements.
  • Experience handling ambiguity and leading tasks to completion.
  • Experience with computer networks and IT security management.
  • Applicants must be legally authorized to work permanently in the country the position is located in at the time of application.
  • Final candidate must successfully complete a criminal background check.
  • Final candidate may be required to successfully complete a pre-employment drug screen.

Responsibilities

  • Guide the design and development of solutions for a Next Gen Warranty and Analytics platform.
  • Work closely with the Next Gen Warranty project team, software partners and business to drive the right technical solutions for DTNA and our Dealers.
  • Lead the integration of system solutions to align DTNA IT Infrastructure and Data Intelligence requirements.
  • Stay aware of DTNA Infrastructure and Data strategies while also helping define those strategies.
  • Work with the Next Gen Warranty project team to design infrastructure to support the implementation of Warranty system and analytics Sy platform.
  • Develop technical and architecture diagrams to be provided to our Enterprise Architecture and Infrastructure teams.
  • Work directly with suppliers and to define requirements that fit with the selected Warranty platform.
  • Support data migration of current vehicle and warranty data into new system from OWL.
  • Plan, lead and track work packages and initiatives.
  • Maintain knowledge of current and emerging technologies including AI models on the Azure platform.

Benefits

  • annual bonus program
  • 401k company contribution with company match up to 6%
  • non-elective company contribution of 3 - 7% depending on age
  • starting at 4 weeks paid vacation
  • 13+ calendar holidays
  • 8 weeks paid parental leave
  • employee assistance program
  • comprehensive healthcare plans
  • wellness programs
  • onsite fitness (at some locations)
  • tuition assistance
  • volunteer paid time off
  • short-term and long-term disability plans
  • Relocation assistance is not available for this position.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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