Warranty/Returns Associate

ACME ELECTRIC MOTOR INC • Grand Forks, ND

5d • Onsite

About The Position

Are you always on the move and looking for a job that keeps you busy? Are you also looking for a work-life balance such as having evenings and holidays off as well as great pay and benefits? If so, do your best work with Acme Tools, a premier retailer of tools and equipment, as a Warranty Associate!

Requirements

• Valid Driver’s License with a clean driving record
• Strong computer skills and ability to learn new software
• Strong communication skills
• Ability to lift 50 lbs, stand/walk for up to 10 hours, frequently push, pull, squat, bend, and reach, continuously climb and descend stairs safely
• Willing and able to work on powered equipment (e.g. forklift)

Nice To Haves

• Knowledge of UPS and Federal Express shipping procedures
• General knowledge of vendor policies regarding returns
• Previous forklift experience
• Customer Service Skills
• Strong organizational skills

Responsibilities

• Receive and process returned products and damages; restock undamaged and returned products
• Work with eCommerce team to credit customers; process returns to vendors
• Process defective products from retail stores
• Process defective products to send back to vendors
• Assist with unloading freight from trucks and trailers using manual and motorized equipment
• Compare goods received and packing slips to ensure order accuracy, inspect goods for any damage, notify their supervisor of discrepancies, and scan or enter product into inventory control system or related computer program
• Participation in scheduled inventory events such as physical inventory counts
• Prepare shipments for customers or other Acme Tools locations
• Pick items from customer orders, shipping orders, or requisitions and prepare shipments and load product onto trucks, trailers, or customer vehicles
• Occasionally drive a company vehicle to transport items from warehouse to customer or pick-up items from various locations
• Help in maintaining a clean and organized warehouse to ensure accessibility and safety. (i.e. snow removal and lawn care)
• Assist in maintaining a safe and secure work environment by adhering to safety standards and reporting any suspicious activity
• This position will perform related tasks as assigned

Benefits

• Day Hours
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short- and Long-Term Disability
• PTO
• Paid Holidays
• 401(k)
• Flex Spending
• Generous Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed