Returns Associate

2nd Swing • Eden Prairie, MN

3d

About The Position

Come work with us, not for us! 2nd Swing is a one of a kind, forward thinking, customer-centric golf retail company. Our employees are highly-valued, while working hard in a positive and supportive culture. At 2nd Swing you will find: Vast Exposure to the Golf Industry A Commitment to Total Well-Being Opportunities to Discover Your Fit and Make an Impact A Collaborative and Flexible Environment. As a Returns Associate you will be primarily responsible for expeditiously processing customer returns and refunds for our golfers. We are looking for a highly-skilled professional who strives to give every customer a great experience.

Requirements

• 1+ year experience in NetSuite or related ERP.
• Proficient in Microsoft Office, including Outlook, Excel, and Teams.
• Ability to multitask, handle varying daily priorities and meet deadlines consistently.
• Highly organized with the ability to prioritize in a fast-paced environment.
• Knowledge of the game of golf, golf equipment, and the desire for continued learning.

Responsibilities

• Receiving, unboxing, and reviewing the condition of online customer returns.
• Processing customer returns and refunds within the stipulated timeframe.
• Manage inventory intake and re-onboarding of items.
• Identify condition changes and applicable restocking fees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed