Warehouse Returns Associate

First Supply•Oak Creek, WI

1d•Onsite

About The Position

First Supply, a fifth-generation family-owned company, has served the Upper Midwest for over 125 years. Guided by our Employee Value Proposition, Where Tradition Meets Innovation, we foster a workplace where people learn, grow, and contribute to a company that values its heritage while embracing progress. Our teams take pride in supporting customers and communities, creating meaningful work and rewarding careers every day. As a Warehouse Returns Associate, you will play a critical role in ensuring returned products are processed accurately and efficiently. You will inspect, document, and process customer and vendor returns while maintaining inventory accuracy and supporting excellent customer service. The ideal candidate is detail-oriented, organized, and committed to following established procedures to ensure products are handled correctly throughout the return lifecycle. We would love to have you join our team today and start building your career! Monday - Friday 7am -3:30pm

Requirements

Good computer knowledge and skills and the ability to learn First Supply LLC’s business system
Good organizational skills related to managing paperwork and time
Ability to work within a fast paced environment with multiple interruptions
Ability to lift and carry up to 50 pounds

Nice To Haves

Experience with handheld RF units

Responsibilities

Receive, inspect, and process returned merchandise in a timely and accurate manner.
Determine the appropriate disposition of returned products, including restocking, vendor return, warranty processing, salvage, or disposal.
Accurately enter return information into the warehouse management system and other applicable systems.
Utilize radio-frequency (RF) scanning equipment and warehouse technology to track inventory movements and returns activity.
Process incoming product in a timely and accurate manner, checking for damaged products
Understand and be able to determine status of order at any given time
Follow tag and hold procedures for all incoming shipments and keep hold area clear and accessible
Follow any special instructions pertaining to an order
Point out any quality or inventory discrepancy issues to Warehouse Manager or Inventory Control Specialist
Label outbound material with appropriate shipping label
Keep warehouse area clean and organized
Follow all safety procedures