Warranty Representative / Customer Service
About The Position
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative. Responsibilities Provide Technical Support to our Dealer base (via phone/email). Authorization of warranty claims Provide Customer Service to both Dealer and Retail base (via phone/email). Provide Production Support and help with Problem Resolution. Develop Troubleshooting documents. Learn product line from frame to final. Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
Requirements
- Attention to detail and accuracy
- Intermediate computer skills, familiar with Microsoft Office programs
- Must have excellent written and verbal communication skills
- A desire to provide extraordinary customer service to the dealer/customer network
- Able to work within a group and transition between responsibilities given
- Willingness to learn many different components of a RV
Nice To Haves
- Prefer a certain familiarity or general knowledge of RV parts, or an understanding of electrical/technical systems
Responsibilities
- Provide Technical Support to our Dealer base (via phone/email)
- Authorization of warranty claims
- Provide Customer Service to both Dealer and Retail base (via phone/email)
- Provide Production Support and help with Problem Resolution
- Develop Troubleshooting documents
- Learn product line from frame to final
Benefits
- highly competitive Wage and Benefit Package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
