Service/Warranty Tech

Home Genius Exteriors WestPittsburgh, PA
$70,000Onsite

About The Position

At Home Genius Exteriors, we're on pace to reach $500M in Annual Revenue in just 7 years on the market and we’re seeking an experienced, well-rounded Service/Warranty Technician to join our growing team. We are looking for professionals who are proactive, resourceful, and capable of handling a wide variety of residential repair and service needs independently. The ideal candidate has previous business ownership, management, or supervisory experience and takes pride in solving problems quickly and professionally.

Requirements

  • Previous business ownership, management, or supervisory experience strongly preferred
  • Strong general repair and troubleshooting abilities across multiple trades
  • Ability to work independently with minimal oversight
  • Experience handling customer conflict resolution professionally
  • Strong written communication skills for inspection summaries and reporting
  • Must provide own tools
  • Reliable transportation and valid driver’s license required
  • Strong sense of accountability, urgency, and professionalism

Nice To Haves

  • Solutions-focused mindset
  • High attention to detail
  • Strong leadership presence
  • Comfortable making decisions independently
  • Fast turnaround and follow-through oriented

Responsibilities

  • Complete residential service and warranty repairs across a variety of exterior home improvement products
  • Perform detailed field inspections and document findings with professional written briefs and photos
  • Troubleshoot issues and develop practical solutions in the field
  • Communicate directly with homeowners to resolve concerns professionally and efficiently
  • Coordinate and oversee repairs while maintaining high quality standards
  • Manage service timelines with urgency and proactive follow-through
  • Maintain strong organization and communication with internal teams

Benefits

  • $70,000 Base + Bonuses
  • Long-term growth opportunities available
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