Service/Warranty Tech

Home Genius Exteriors West•Pittsburgh, PA

3d•$70,000•Onsite

About The Position

At Home Genius Exteriors, we're on pace to reach $500M in Annual Revenue in just 7 years on the market and we’re seeking an experienced, well-rounded Service/Warranty Technician to join our growing team. We are looking for professionals who are proactive, resourceful, and capable of handling a wide variety of residential repair and service needs independently. The ideal candidate has previous business ownership, management, or supervisory experience and takes pride in solving problems quickly and professionally.

Requirements

Previous business ownership, management, or supervisory experience strongly preferred
Strong general repair and troubleshooting abilities across multiple trades
Ability to work independently with minimal oversight
Experience handling customer conflict resolution professionally
Strong written communication skills for inspection summaries and reporting
Must provide own tools
Reliable transportation and valid driver’s license required
Strong sense of accountability, urgency, and professionalism

Nice To Haves

Solutions-focused mindset
High attention to detail
Strong leadership presence
Comfortable making decisions independently
Fast turnaround and follow-through oriented

Responsibilities

Complete residential service and warranty repairs across a variety of exterior home improvement products
Perform detailed field inspections and document findings with professional written briefs and photos
Troubleshoot issues and develop practical solutions in the field
Communicate directly with homeowners to resolve concerns professionally and efficiently
Coordinate and oversee repairs while maintaining high quality standards
Manage service timelines with urgency and proactive follow-through
Maintain strong organization and communication with internal teams