WARRANTY REPRESENTATIVE

DANIEL DEFENSE LLC • Black Creek, GA

5d • Onsite

About The Position

At Daniel Defense, Only the Best Build the Best… Daniel Defense engineers and manufactures the world’s finest weapon systems and accessories. Our mission, Honor God. Defend Freedom®, is accomplished by serving customers and providing top-quality solutions to our military, law enforcement, and civilian customers seeking premium firearms for home defense, hunting, and sport shooting. As the Warranty Representative, you will be responsible for the functions outlined below.

Requirements

• Technical two year gunsmithing degree or a combination of related experience, education, and/or training to sufficiently and successfully perform the essential functions of the job.
• High degree of experience in how to handle and operate a gun
• Understand the various assembly requirements, such as fitting the action (moving parts) and barrel into the stock (handle or butt end)
• Must be able to attach optical sights, pistol grips, and recoil pads, barrels, and any other
• Considerable time spent doing practical shop work, which covers parts design, barrel fitting, soldering, welding, and custom stock making.
• Experience with grinders, drill presses, lathes, saws, drills and various metal working tools.

Responsibilities

• Repair and modify firearms to blueprint and customer specifications
• Use hand tools and machines such as grinders, planers, and millers
• May restore antique guns, convert old rifles to up-to-date firearms, or adapt factory-made rifles to the special needs of customers
• Communicate directly with customers to troubleshoot issues and find a solution
• Work directly with retailers to troubleshoot and fix range rental firearms
• Clear and concise communication to the customer on the root cause and detailed corrective action.
• Participates in the company’s efforts to continuously improve in Safety, 6S, Quality, Delivery and Productivity
• Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment
• Other responsibilities as deemed appropriate or necessary by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree