WARRANTY MANAGER

Flint Equipment Company•Leesburg, GA

About The Position

Manages the complete lifecycle of manufacturer warranty claims across all dealership locations. Ensures maximum warranty recovery, policy compliance, accurate financial posting, and protection of dealership profitability.

Requirements

Experience managing the complete lifecycle of manufacturer warranty claims.
Knowledge of warranty recovery, policy compliance, and financial posting.
Ability to verify 3C documentation, labor time, failed parts, coding, coverage eligibility, and serial accuracy.
Skill in monitoring claim status and resubmitting rejected or returned claims.
Experience receiving, posting, and reconciling warranty payments.
Ability to research and recover short pays and adjustment credits.
Experience maintaining Product Improvement Program (PIP) and recall tracking.
Knowledge of audit compliance and machine status updates.
Experience registering used equipment warranties.
Ability to coordinate warranty training and system access for new service employees.
Experience auditing open and aging claims.
Ability to provide recovery status updates to leadership.
Experience researching, submitting, and disputing short pays.
Experience posting and reconciling vendor warranty payments.
Experience posting and reconciling JD warranty payments.
Ability to reconcile warranty receivables.
Experience completing warranty financial reconciliation.
Ability to prepare short pay recovery reports.
Experience reporting PIP completion rates.

Responsibilities

Review, validate, and submit manufacturer warranty claims.
Verify 3C documentation, labor time, failed parts, coding, coverage eligibility, and serial accuracy.
Monitor claim status and resubmit rejected or returned claims.
Receive, post, and reconcile warranty payments.
Research and recover short pays and adjustment credits.
Maintain Product Improvement Program (PIP) and recall tracking.
Ensure certified letters are sent within required deadlines.
Maintain audit compliance and machine status updates.
Register all used equipment warranties.
Coordinate warranty training and system access for new service employees.
Review and submit warranty claims.
Follow up on rejected or returned claims.
Respond to branch coverage inquiries.
Update recall and PIP tracking.
Review JD Warranty audit claims.
Monitor RGA activity and transfer requests.
Audit open and aging claims.
Provide recovery status updates to leadership.
Research, submit, and dispute short pays.
Post and reconcile vendor warranty payments.
Post and reconcile JD warranty payments.
Reconcile warranty receivables.
Complete warranty financial reconciliation.
Prepare short pay recovery reports.
Report PIP completion rates.