Warranty Data Analyst

Empire Southwest

16h•$52,032 - $70,322•Hybrid

About The Position

Research, extract, verify, perform analysis, and report on Warranty data and programs. This role can be based in one of our locations in Nevada or Arizona.

Requirements

Must be able to interpret and analyze data.
Must be extremely proficient in Microsoft Excel.
DBS experience.
Ability to maintain consistent attendance.
Proof of high school diploma or General Education Degree (GED).
Prior experience with data extraction and reporting.
Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

Cognos, Impromptu, or MSQuery proficiency preferred.
Ability to work cooperatively and communicate effectively.
Minimum of 2 year degree preferred or equivalent experience.

Responsibilities

Performs data analysis of enterprise product problems to support Caterpillar or other vendor participation in costs.
Monitors PSP (Product Support Programs) and PIP (Product Improvement Programs) overages from an enterprise financial aspect.
Researches, extracts, and verifies data to produce and distribute warranty related reporting.
Provides top warranty contributor reporting, as requested by customer or model.
Researches and quantifies machine hardship cases utilizing hardship exception reporting and data extraction.
Performs expense analysis for various warranty accounts.
Provides executive and operational metrics for management.
Collects and analyzes data to support warranty matrix decisions.
Collects and analyzes Warranty Reserve Data to provide forecasting and report account health.
Handles warranty related purchase order requests.
Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.
Provides additional data extraction and analysis as needed.
Enhances efficiencies in warranty processing.
Prepares Service Warranty Efficiency reporting.
Performs additional administrative responsibilities as required by supervisor.
Works within and promotes corporate values.