Warranty Coordinator

CIT Trucks•Normal, IL
•$22 - $29

About The Position

The Warranty Coordinator processes and files warranty claims with various manufacturers, reviews and clears assigned pending claims, responds promptly to manufacturer requests, prepares parts and core returns, posts credits and payments, reconciles warranty receivables, follows up on unpaid claims as directed, and closes and posts warranty repair orders. The position requires a high school diploma or GED and applicants must be at least 18 years old. No experience is required. CIT Trucks describes itself as a growing Midwest truck retailer and service provider with 16 locations across Illinois, Missouri, and Indiana and more than 900 employees. The company offers training and development and opportunities for internal advancement.

Requirements

  • Must be at least 18 years old.
  • No experience required.
  • High school diploma or GED required.

Responsibilities

  • Process and file warranty claims with various manufacturers as instructed by the Warranty Manager.
  • Review and clear all assigned warranty claims in pending status daily.
  • Respond rapidly to manufacturer requests to ensure warranty claims are processed in a timely manner.
  • Prepare parts and core returns when requested by manufacturers.
  • Post credits and warranty payments to the Warranty Receivables Schedule as needed.
  • Reconcile the Warranty Receivable Schedule monthly.
  • Assist with follow-up on unpaid claims as directed by the Warranty Manager.
  • Close and post all warranty repair orders promptly.

Benefits

  • Paid holidays and PTO.
  • Choice of three medical plans with prescription coverage.
  • Option to participate in HSA or FSA savings accounts.
  • Dental and vision insurance.
  • Short- and long-term disability coverage.
  • Company-paid life insurance, with additional voluntary life insurance available for the employee and family.
  • 401(k) retirement plan with a dollar-for-dollar employer match up to 4%.
  • Comprehensive training and development.
  • Opportunities for internal career advancement.
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