Warranty Billing Clerk (Calgary South)

Trail Appliances Ltd.Calgary, AB
Onsite

About The Position

As a Warranty Billing Clerk, you will play a key role in ensuring accurate and efficient processing of warranty-related paperwork, including inputting, verifying, troubleshooting, and correcting claims. Reporting to the Inventory Control Manager, you will help maintain our commitment to exceptional customer service by ensuring seamless warranty transactions.

Requirements

  • Administrative or clerical experience.
  • Quick learner with intermediate computer skills.
  • Proactive problem-solving approach.
  • Strong attention to detail and accuracy in data entry.
  • Highly organized with the ability to prioritize competing demands.

Responsibilities

  • Create invoices, submit warranty claims to vendors, and follow up on payments.
  • Investigate and escalate short-paid billings.
  • Add and update part numbers as needed.
  • Process intercompany transfers and resolve inventory-related part issues.
  • Collaborate with parts and service teams to address work order and parts discrepancies.

Benefits

  • Health & dental benefits
  • Personal care days
  • Statutory holidays off
  • Employee & family assistance program
  • incentives and rewards
  • Employee discounts
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