Warranty Administrator

Penske Automotive Group•Winter Park, FL

2d•Onsite

About The Position

The Warranty Administrator performs a wide range of administrative and office support duties associated with vehicle warranties. This role ensures that all warranty documentation is maintained, accurate, and clear according to applicable policies and procedure manuals. The position also involves staying abreast of all factory recalls and announcements and establishing and maintaining strong relationships with the dealership service and parts departments.

Requirements

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
Strong organization skills and ability to multi-task.
Proficient with Microsoft applications.
Time Management skills and ability to prioritize.
Excellent communication skills and works well in a team environment.
Fast and accurate data entry skills.
Ability to handle multiple calls at one time.
High school diploma or equivalent.
Two to three years administrative experience or equivalent combination of education and experience.

Nice To Haves

Warranty Administrator experience in an automotive dealership.

Responsibilities

Perform administrative and office support duties associated with vehicle warranties.
Ensure all warranty documentation is maintained, accurate, and clear according to applicable policies and procedure manuals.
Stay abreast of all factory recalls and announcements.
Establish and maintain strong relationships with the dealership service and parts departments.