Warranty Administrator
About The Position
The Warranty Administrator processes warranty claims and performs related administrative duties. Responsibilities include filing claims, managing warranty dates in PFW, managing return claims and RGA parts returns, and entering credits and write-offs. The role has no supervisory responsibilities and is not expected to require travel. This is a full-time, office-based position in a clerical office setting, expected to be worked Monday through Friday during standard working hours. Occasional long hours may be required as needed. The position uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.
Requirements
- High school diploma.
- At least 2 years of office administration experience.
- Experience in human resources or office administration.
- Strong organizational skills.
- Strong desire to help others.
- Strong desire to learn new skill sets and knowledge.
- Strong communication skills.
- Patience.
- Strong computer and systems knowledge.
- Good business acumen.
Responsibilities
- File warranty claims.
- Manage warranty dates in PFW.
- Manage return claims and RGA parts returns.
- Enter credits and write-offs.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with match
- Paid time off and vacation
- Paid birthday holiday
- Short-term and long-term disability
- Growth opportunities
- Paid training
- Monthly profit-sharing bonus
- Employee stock ownership plan (ESOP)
- Health and wellness program
- Discounts on products and services
- $2,500 sign-on bonus
- Relocation assistance available for qualified candidates
- Uniforms provided
- Career advancement opportunities and promotion from within
- Paid continued education, manufacturer hands-on and web-based training
- Clean and professional work environment
- Apprenticeship program
- Competitive wages
- Tool reimbursement program
- Annual $150 voucher toward work boots
- Company-provided service vehicle, fuel card, credit card, laptop, and cell phone
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
