Warehouse Trainer Full Time 3rd Shift

Staples•Montgomery, NY

13d

About The Position

The Warehouse Trainer administers on-the-job, classroom, material handling equipment, and safety training to new and existing associates. The trainer collaborates with leadership to ensure programs meet business needs, assists with department functions as needed based on volume, and updates training materials to reflect changes in Standard Operating Procedures and policies. The role evaluates training effectiveness, tracks how training affects quality and other metrics, and works with operational leadership to address concerns, investigate training issues, and recommend solutions. The trainer also supports safe work practices and the company’s safety culture. The schedule is 10:00 p.m.–6:30 a.m., Sunday through Thursday. The position may require flexibility to train on various shifts depending on new-hire training needs. Work takes place in a warehouse with seasonal temperature variations, and may involve working at heights of 60 feet or more and handling merchandise weighing 70 to 100 pounds. Additional overtime may be required based on business needs.

Requirements

Ability to pass a drug screen to the extent permissible legally.
Ability to work additional hours beyond the scheduled shift; overtime is required based on business need.
Ability to work at heights of 60 feet or more.
Ability to lift, push, or pull boxes or merchandise weighing between 70 and 100 pounds by hand.
Must be at least 18 years old.
Ability to work independently, think analytically, use mathematics, and solve problems.
Ability to use a computer with Windows, including Microsoft Word, Outlook, and Excel, and to learn and understand WMS systems.
Inclusive approach to working with colleagues and customers, building relationships, and collaborating to resolve issues.
Willingness and ability to perform basic housekeeping in assigned warehouse areas.
Ability to quickly adopt safety procedures and ensure safe work practices.
Ability to be trained and MHE-certified to operate power material handling equipment such as forklifts and electric pallet jacks.
Flexibility to train on various shifts based on new-hire training needs.
Ability to work in a warehouse environment with seasonal temperature variations.
Basic English verbal and written communication skills.

Nice To Haves

At least 1 year of related experience in a warehouse environment, including training experience.
Previous exposure to or knowledge of Warehouse Management Systems (WMS).
High school diploma/GED or equivalent work experience.

Responsibilities

Administer on-the-job, classroom, material handling equipment, and safety training to new and existing associates.
Collaborate with leadership to ensure training programs meet business needs.
Assist with department functions as needed based on volume.
Update training materials to reflect changes in Standard Operating Procedures and policies.
Determine training effectiveness and track how training translates to quality and other metrics.
Collaborate on ideas to improve training and meet business needs.
Work with operational leadership to address operational concerns and questions regarding training.
Investigate root causes of training issues and recommend solutions.
Promote safe work practices and support the organization’s safety culture.
Perform basic housekeeping in assigned warehouse areas.