Warehouse Team Lead III

Canon Business Process Services, Inc.•Greenville, SC

About The Position

Under general supervision, the Warehouse Team Lead supports the Site Supervisor and Warehouse Manager by providing direction and instruction to team members assigned to their department. This warehouse worker guides a group of employees within a specific department, communicates department goals, helps ensure productivity goals are met, and communicates safety practices. The role supports warehouse operations across receiving, inventory, order preparation, and shipping. It uses a Warehouse Management System (WMS), scanning equipment, and powered equipment to process and track goods. The position also supports safety practices, inventory integrity, productivity reporting, and a safe, clean, orderly work environment.

Requirements

  • High school diploma or equivalent.
  • At least 4 years of warehouse, distribution, manufacturing, or production experience.
  • At least 1 year of supervisory or lead experience.
  • At least 1 year of forklift experience if the position requires forklift or powered-truck operation.
  • Experience operating powered equipment, including equipment such as cherry pickers, reach trucks, and pallet jacks.
  • Previous material-handling experience.
  • Working knowledge of scanning equipment, internal database tracking systems, dollies, and carts.
  • Successfully pass all CBPS safety training and equipment-handling procedures.
  • Successfully obtain forklift certification if required to operate a forklift.
  • Wear personal protective equipment as required for the job.
  • Know how to properly handle hazardous materials.
  • Maintain a safe, clean, and orderly work environment at all times.
  • Comply with OSHA and MSDS standards.
  • Basic computer skills, including proficiency in Microsoft Office 365.
  • Be legally authorized to work in the USA without sponsorship now or in the future.
  • Ability to work overtime and meet deadlines.
  • Good organizational skills.
  • Strong written and oral communication skills.
  • Ability to count, maintain logs, and understand all safety requirements.
  • Ability to perform physical activities including bending, reaching, lifting, and prolonged periods of sitting or standing.
  • May lift and/or move up to 50 pounds.
  • May perform split shifts as determined by the CBPS Site Manager.

Responsibilities

  • Ensure employees and activities operate within designated safety standards.
  • Work with and assist the team with warehouse processes or system issues.
  • Use the Warehouse Management System (WMS) to facilitate inbound and outbound shipping and inventory tracking.
  • Operate powered equipment, including hand trucks, pallet jacks, forklifts, cherry pickers, clamps, and reach trucks, as applicable.
  • Stage products; load and unload shipments.
  • Assist with Kaizen events as directed by the CBPS Site Manager.
  • Assist with weekly cycle counts to ensure inventory integrity.
  • Assemble orders and prepare goods for shipment.
  • Record shipment data, including weight, charges, and space availability.
  • Assist with moving materials and items from the receiving area to designated bin locations.
  • Facilitate outbound shipments using proper packing methods and third-party delivery services.
  • Fulfill orders ready for shipment via will call, delivery, or installation.
  • Receive and unpack materials and supplies.
  • Report damages and discrepancies to request reimbursement or reshipment.
  • Maintain logs of outgoing and incoming shipments.
  • Fill requisitions, work orders, or requests for materials, tools, or other stock items, and distribute items accordingly.
  • Allocate products to appropriate rack, shelf, or bin locations according to predetermined sequences such as size, type, brand, or product code.
  • Prepare monthly production and volume reports to measure productivity and prepare billing charges.
  • Handle hazardous materials.
  • Unpack and examine incoming shipments; reject damaged items, record shortages, and correspond with shippers to rectify damages and shortages.
  • Post weights and shipping charges and affix postage.
  • Follow CBPS safety practices and procedures and contribute to a positive CBPS safety culture.
  • Perform additional shift responsibilities as assigned by the CBPS Site Manager.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with a competitive company match.
  • Employee discounts on Canon products and vendor discount programs.
  • Training and career development programs.
  • Competitive compensation program.
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