Warehouse Team Lead

MSG Entertainment Holdings • New York City, NY

7d • Onsite

About The Position

The Warehouse Team Lead manages and trains employees handling food and beverage and merchandise receiving, storage, order fulfillment, and inventory control. The role ensures products are checked, received, and stored promptly; warehouse staff follow policies; and the warehouse remains clean and safely operated. The Team Lead also supports requisition and delivery accuracy, inventory audits, employee time-clock processing, and delivery paperwork, coordinating with Purchasing and Finance as needed. The position requires a flexible schedule, mostly nights and weekends, with holidays required, and involves substantial physical work in a busy venue environment.

Requirements

• At least 2–3 years of supervisory or lead experience in a warehouse setting.
• Experience resolving inventory discrepancies.
• Exceptional interpersonal skills and a people-oriented approach.
• Commitment to providing a high-quality service experience for guests.
• Ability to multitask and prioritize in a deadline-oriented environment.
• Exceptional attention to detail and strong follow-up skills.
• Ability to maintain an uplifting personality while protecting confidentiality and demonstrating business ethics.
• Integrity, tact, diplomacy, and commitment to company values and principles.
• Ability to work collaboratively and in a team environment.
• Availability to work a flexible schedule, mostly nights and weekends, including holidays.
• Ability to perform long periods of physical labor on one's feet, including lifting and moving products and pushing carts safely through crowds.
• Comfort walking throughout the venue for extended periods, with consistent motion often required.
• Ability to bend and kneel occasionally while receiving and moving products.
• Ability to lift, push, and pull up to 100 lbs.
• Ability to work in environments with loud noises and changing visuals.
• Comfort working in refrigerators and/or freezers for extended periods while bringing in and organizing inventory.
• Comfort handling a wide variety of food and beverage items and wearing proper PPE as needed.

Nice To Haves

• At least 60 credit hours of college-level coursework (representing two years), or comparable self-development through certifications, trade school coursework, or similar.
• Food operations or service experience, preferably in accordance with NYC Board of Health regulations.

Responsibilities

• Manage and train employees in food and beverage and merchandise receiving, storage, order fulfillment, and inventory control.
• Ensure products entering the warehouse are checked, received, and stored in a timely manner.
• Maintain a good understanding of products, systems, and practices.
• Help ensure warehouse staff adhere to policies and maintain the cleanliness and safe operation of the warehouse.
• Conduct daily product audits and monthly location inventory.
• Process employee time clocks.
• Process daily requisitions and monitor delivery accuracy.
• Manage delivery paperwork, including verifying invoices against purchase orders for price discrepancies and shortages.
• Coordinate with the Purchasing and Finance departments to ensure paperwork is handled promptly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed