Warehouse - Team Lead

doTERRA•Lindon, UT

12d

About The Position

The Warehouse Team Lead leads an assigned team through daily activities in doTERRA’s Fulfillment Center, helping ensure smooth operations and efficient completion of projects. The role assists supervisors and management with training team members, oversees daily workflow, and coordinates schedules and assignments. Approximately 60% of the role is spent processing tasks and handling products, while 40% is focused on leadership responsibilities. The position works the 1:30 p.m. to 10 p.m. shift, Monday through Friday.

Requirements

High school diploma or equivalent.
At least 2 years of leadership experience.
Strong work ethic, self-motivation, and competitive drive.
Basic computer skills.
Punctuality and time-management skills.
Experience operating forklifts and using warehouse management systems and procedures.
Strong leadership skills, including team motivation, conflict resolution, and decision-making.
Excellent verbal and written communication skills for interacting with staff at various levels and with customers.
Strong organizational skills, attention to detail, and ability to prioritize tasks.
Ability to think creatively, solve problems, and understand complex business dynamics.

Nice To Haves

A 2-year college degree.
Lean/Six Sigma certification.

Responsibilities

Perform all warehouse associate responsibilities.
Oversee daily operations and work alongside associates in the department.
Promote department and company initiatives.
Motivate team members to stay on task and improve performance.
Identify and facilitate training and coaching needs; help onboard new department hires.
Support team members and exemplify loyalty to them.
Adhere to and implement lean and 5S principles.
Develop mastery of department subject matter and participate in strategic decisions related to processes and systems.
Drive continuous improvement of department processes, systems, and metrics.
Set clear daily team goals, delegate tasks, and establish deadlines.
Monitor and report team performance.
Promote open communication, listen to team feedback, and ensure follow-up or resolution.
Recognize and reward high performance; encourage creativity and competitiveness.
Help in other fulfillment center departments when needed.
Serve as an ambassador of doTERRA culture.